Job description
Lounge Attendant
Pay: $14 per hour
Who You'll Work For
REEF transforms Urban Spaces into Community hubs that create jobs and bring new goods, services and experiences to the neighborhood. With an ecosystem of 5,000 locations and a team that's over 15,000 strong, REEF is the largest operator of parking real estate and delivery restaurants in North America. By connecting the world to your block, we're making the place you live, the place you love to be.
What You'll Do
Reef Technology is currently looking for a Lounge Attendant to work at our Colorado Springs Airport location.
The Lounge Attendant is a Customer Service Representative position for a membership-based organization. Must have a professional and friendly demeanor. Will mostly assist business clientele. The lounge is open 365 days per year (including weekends and holidays) from 4:00 am until the last departing flight. Staff will be required to stay until the last flight departs, including delayed flights. Lounge hours are subject to change based on flight times.
- Following Lounge processes and procedures as set by the Airport
- Checking in of Premier Lounge Members, Priority Pass Members, Airline Status holders, and guests
- Maintaining courteous and professional customer service
- Assisting customers with all questions/concerns as well as any immediate needs
- Maintaining a clean working environment
- Working knowledge of Google docs and sheets
- Daily usage tracking report via Google sheets spreadsheet
- Stocking of inventory deliveries and tracking deliveries via Google sheets spreadsheet
- Follow open/close procedures
- All other duties that may be assigned
- Effective Communication Skills
- Prior customer service experience
- Honest, trustworthy, self-motivated
- Ability to pass a pre-employment screening, including an FBI background check, fingerprinting and a drug screen
- Dependable transportation to work location
- Must be at least 18 years of age
What We'll Provide
Medical
Dental
Vision
Life and Disability
401K
Paid Time Off (PTO) (for Full Time employees only)
REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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