Under the supervision of the Supply Chain and Logistics (SCL) Manager, this position is responsible for managing and supervising our 1st shift logistics team.

The supervisor is responsible for training and supporting the SCL employees to ensure we provide quality work, in a clean, safe and efficient manner. They will develop and implement processes to ensure compliance with company policies/procedures, continual process improvement and drive employee initiatives to create and promote an environment where employees are involved and committed to the success of the Company.

Team Supervision

• Manages and supervises Logistics team Including the Product Assessment, warehouse, quality, shipping and receiving Specialists
• Focus on cross-training and team agility
• Create an environment that supports open lines of communication with cross functional departments.

Logistics & Supply Chain

• Provide leadership for non-exempt employees that both maximize and optimize resources in support of the company’s goals and objectives in serving clients.
• Design and implement strategies to ensure work force is flexible and can respond to variations in workflow.
• Ensure that the performance goals are set and achieved, through the proper execution of performance metrics as it relates to Productivity, Safety, Quality and Customer Service.
• Work closely with employees to communicate and educate on work instructions, policies, procedures and process improvement initiatives.
• Work and communicate with DC to follow up on day-to-day workflow for stock refresh and reverse flow.
• Support Direct to Client and Store Support teams on Logistics inquiries and client escalations.
• Support second shift production team on all supply chain and logistics requests.
• Participate in department projects and continuous improvement.
• Leads the supply chain team in executing best practices and measuring performance through agreed upon Key Performance Indicators (KPIs).
• Implement appropriate safety guidelines and investigate injuries or unsafe conditions.
• Provide direct supervision & coaching to supply chain team.
• Oversee the daily operations of the warehouse & shipping areas.
• Provides direct support to manufacturing operations through managing incoming requirements and scheduling of production work orders

Operations:

• Foster cross-department collaboration by working closely with supervisors, managers, etc.
• Proactively provide manager with recommendations and feedback regarding overall opportunities, leveraging expertise and knowledge within the team.
• Support the overall business, convey enthusiasm and passion, share information and mentoring, improve operations, define and implement action plans to enhance performance.
• Ensure business opportunities are maximized through efficient floor management, being a visible presence and support, exploring creative solutions that will benefit the client and the brand.
• Communicate, support, maintain and ensure adherence to department and company standards, policies and procedures; providing feedback on discrepancies and needed changes.
• Monitor staff adherence to time and attendance, dress code and work environment guidelines.

Team Support and Development:

• Support manager by defining performance targets, providing consistent coaching, helping to identify the team’s development and training needs, and offering suggestions for individual action plans
• Assist manager by making recommendations in identifying, recruiting and developing talents, securing succession plans in collaboration with manager.
• Lead and motivate the team to drive business: create a positive and harmonious work environment, build a strong team spirit and foster cooperation within the team and between managers.
• Execute necessary training and coaching to ensure commitment to KPI metric targets.

Minimum Qualifications:

• High School Diploma, Bachelor’s Degree is a plus
• Ability to work independently with a high level of initiative
• Ability to multi-task to make quality and timely decisions.
• Strong analytical, organizational and basic math skills.
• Strong oral and written communication skills to develop and maintain relationships
• Systems aptitude, including proficiency in Excel and Word.
• Willingness to learn (customs laws, systems and computer skills)
• Bilingual, English/Spanish fluency is a plus