Job description

We’re a company that delights customers by keeping their home sparkling clean! We’re a team united by our shared values of being kind to one another, working as a team, and truly owning our role in the company. We are open and honest with each other to identify issues quickly and hold each other accountable. We also love ongoing personal and professional development and know that's the way to a more fulfilling career and life!

Dirt Busters House Cleaning specializes in recurring residential cleaning services - our office is located in Peoria and serves 70% of the Phoenix Metro area. We have over 1000 recurring customers and 60 employees.

This role at Dirt Busters will amplify your career. The right person will love the challenge of solving complex issues and use our business model that has a proven track record of scalability. Excellent analytical skills is a must and where you love to operate. You will be working on both a detailed and strategic level. Strong communication skills are key with the ability to lead varying levels of management across different departments.

As a Logistics Coordinator you will be the logistical wizard behind our operation. Working directly with the Operations manager, technicians and customers to optimize recurring schedules and maintain the ideal capacity of maximum available job hours.

KPI’s

• Revenue
• Labor efficiency with drive time
• Completed jobs
• Drive time
• Schedule efficiency

Responsibilities / Tasks:

• Handling the scheduling for 60+ Home Cleaning Technicians' job assignments. We service over 100 homes everyday
• Managing the dispatch calendar in all aspects
• Route the schedule for each day
• Find ways to improve efficiency
• Maximize the schedule
• Contact clients with changes or when preferred tech is not available
• Manage last minute cancellations by charging customers and making changes
• Contact techs with any changes
• Make changes if a tech calls out or needs the day off
• Send 3 Day before reminders
• Notify management if needing to hire
• Manage tickets
• Same techs going to the same homes (consistency)
• Ensure correct balance of tier three with A players vrs B and C players
• Manage all reschedule requests
• Manage availability calendar
• Assist with phones for customers and techs
• Follow all company processes and policies

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Peoria, AZ 85345: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Logistics: 2 years (Preferred)

Work Location: In person

caravetterealestate.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caravetterealestate.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, caravetterealestate.com is the ideal place to find your next job.