Position Summary:

Tyto Athene is seeking a Knowledge Manager/SharePoint Administrator to support the United States Space Force (USSF) Space Operations Command (SpOC) Intelligence and Cyberdefense Enterprise Services (SPICES) Contract.

Responsibilities:

• Provide assistance organizing, maintaining and implementing sharing of data, information and knowledge.
• Provide services to include: identifying, mapping, analyzing and implementing operational processes.
• Organizing, maintaining, and sharing of data, information, and knowledge.
• Identifying, mapping, and analyzing operational processes; provide feedback and recommendations on streamlining processes.
• Design and implement KM systems and tools at Unclassified, SECRET, and TS/SCI levels using various Microsoft Office products and SharePoint IAW all applicable requirements and policies set by the DAA.
• Maintain a repository of IT services support knowledge accessible by 614 ACOMS personnel and customers.
• Provide OJT specific to KM services, systems, and tools for government personnel during duty hours as specified in master training plan.
• Plan and coordinate the complete life cycle of organizational data and information assets.
• Manage the process for SpOC ACCC to plan, coordinate, manage, share, and control information.
• Identify and analyze data, information, and knowledge requirements to facilitate discovery and dissemination of decision-quality information.
• Assist and educate users on authoritative data sources, data services, and presentation tools to meet SpOC objectives.
• Being able to work as a team member, quickly assessing the information management needs of the customer.
• Design and implement knowledge management systems and tools at the Unclassified, Secret and TS/SCI levels using products such as Microsoft SharePoint.
• Maintain a central repository of IT services support knowledge accessible to multiple customers and getting additional knowledge information for the site, collaborating with other KM offices.
• Provide on-the-job training specific to knowledge management services, systems and tools.
• Manage processes for SpOC ACCC to plan, coordinate, manage, populate, share and control information.
• Assist and educate users on authoritative data sources, data services and presentation tools to meet SpOC objectives.
• Analyze, track and provide relevant cyberspace intelligence information affecting USSPACECOM, USSF, SpOC and Space Wings, and Los Angeles AFB.
• Provide leadership, mentoring, and quality assurance for team members.
• Ability to communicate effectively, both orally and in writing; negotiate complex issues; write comprehensive studies; and maintain good working relationships.
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer needs and translate them into application and operational requirements. Proficient in Microsoft Office applications such as Outlook, Word, Excel, and PowerPoint; message distribution/retrieval programs; and Analyst Notebook.
• Prepare and present briefings, reports, informational analyses in support ofUSSF and SpOC.
• Perform records management of sustainment related deliverables and documentation.
• Participate in customer exercises, after duty hours may be required.
• Ensure adherence to Government policies, master plans and schedules, and develop solutions to program problems.

Qualifications:

• Active DoDTS/SCI clearance
• 4 years of total IT or relevant experience
• 1-2+ years' experience with SharePoint as a SharePoint designer or administrator

Required Experience/Skills:

• Ability to work in a dynamic environment and effectively interact with numerous DoD, military/civilian personnel and industry partners.
• Working knowledge of Microsoft Office (Word, PowerPoint, and Excel). Possess a high degree of originality, creativity, initiative requiring minimal supervision.
• Thorough knowledge of Microsoft Windows operating systems (OS) administration and associated hardware.
• Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.

Equal Opportunity Employer: Disability/Veteran

About Tyto Athene
Tyto is an IT services and solutions company that provides mission-focused digital transformation to enhance the client experience and enable them to achieve desired outcomes. Tyto's services and solutions embody its domain expertise in four major Technology domains: Network Modernization, Hybrid Cloud, Cyber Security, and Enterprise IT. Tyto offers a broad range of service delivery models including design/install projects, Managed Services, and 'As-a-Service'. With over fifty years of experience, Tyto supports Defense, Intelligence, Space, National Security, Civilian, Health and Public Safety clients across the United States and around the globe.

After several strategic acquisitions in 2021, Tyto Athene has experienced enormous opportunity and growth. Aside from being the leading provider of mission-focused IT and Cyber services and solutions to critical U.S. government agencies, Tyto is well-positioned to meet the growing demand for network modernization requirements across the federal enterprise.

Our employees are the key to the innovation that has made Tyto a success. We provide an environment that is geared to reward potential, innovation, and teamwork. If you would like to unleash your creativity and your career - it's time to join Team Tyto!