Job description

This position is NOT remote, must be able to come into our office in Hialeah Gardens, Florida daily. The hours are M-F 7:30 AM to 4 PM. This is not remote or a work from home position. Local candidates encouraged to apply.

Primary Responsibilities:

• Skilled in Excel and have a high comfort level with Microsoft Office Applications.
• An extreme eye for detail and organization skills. Tremendous accuracy is critical.
• Able to convert logic or Excel formulas into SQL commands.
• Prepare, compile, and sort documents for file import.
• Check source documents for accuracy.
• Verify data and correct data where necessary.
• Must be able to work in a fast-paced environment and with tight deadlines.
• Serve as the first point of contact for customers seeking technical assistance over the phone or email.
• Manage product catalog.
• Perform new user equipment setup.
• Perform remote and in person troubleshooting through diagnostic techniques and pertinent questions.
• Direct unresolved issues to the next level of support personnel
• Record events and problems and their resolution in logs
• Participating and contributing to IT related projects when necessary
• Providing expertise and suggestions to meet IT related goals that may or may not be a part of the individual objectives.
• Assist with inventory reconciliation.
• Experience working with tasks management application (Trello) is preferred.
• Obtain further information for incomplete documents.
• Combine and rearrange data from source documents when required.
• Enter data from source documents into custom application or Excel file template.
• Check completed work for accuracy.
• Maintain logbooks or records of activities and tasks.
• Comply with data integrity and security policies.
• Update existing catalog inventory and enter new catalog products. This includes description, specifications, and pricing.
• Strictly maintain quality control for catalog accuracy.

Preferred Qualifications:

• Highly skilled in Excel
• Highly skilled in SQL query language
• Strong communications skills, especially in written documentation
• Ability to multitask effectively in a fast-paced environment.
• IT support experience with hardware (desktop\laptops), printers, Windows 10 configured in active directory network, Microsoft office applications, Adobe applications, printers, anti-virus application and remote desktop.

Job Type: Full-time

Pay: $45,000.00 - $53,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years
• 5 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends
• Weekdays

Ability to commute/relocate:

• Hialeah, FL 33018: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 3 years (Preferred)
• SQL: 3 years (Preferred)

Language:

• English (Required)

Work Location: In person

caravetterealestate.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caravetterealestate.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, caravetterealestate.com is the ideal place to find your next job.