Job description
Job Description
If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our Santa Rosa Beach insurance agency today! Our 30A agency is looking for an exceptional insurance customer service representative to join our team. At Allstate, we pride ourselves on our outstanding insurance products and customer service. The Customer Service Representative will work as part of an expanding team of professionals to support agency needs. This is a great opportunity for an individual who can multi-task and enjoys working as part of a supportive team.
Salary Range: $16.00 - $20.00 per hour
Benefits
- Health Insurance
- Paid Holidays
- Bonus Opportunities
- Paid Time Off (PTO)
- Career Development & Growth
- Hourly rate is determined off experience
Responsibilities
- Process customer policy change requests.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Answer incoming phone calls on the first ring.
- Return all phone messages promptly.
- Be outstanding at relationship building.
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Professional phone etiquette.
- Works well with other employees and is a team player with a positive attitude.
- Strong communication skills, both oral and written.
- No insurance experience required but must be willing to learn
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