Job description
This position is responsible for assisting in writing marketing and instructional content for IT products and services to our customers and partners. This includes proofreading documents for grammatical, syntactical and usage errors, spelling, punctuation, and adherence to standards as well as consistency with other HHS deliverables. Content may include informational materials, fact sheets, newsletters, talking points, web, and audiovisual content, as well as planning and facilitating webinars and information dissemination events for staff engagement and adoption of agency technology products. Duties will also include tracking new information as it arises to keep agency documentation up to date and serving as internal marketing and communication specialist for IT. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment, and performs related work as assigned.
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Develops informational content to support IT products and services, including developing communication or awareness deliverables, such as knowledge-based articles, presentations, or talking points. Applies usability, accessibility, and user experience principles to scale subject matter and accessibility for multiple audiences. (35%)
Designs web-based communication, including newsletter articles, emails, and banners. (25%)
Plans and implements informational content to drive customer engagement and adoption of technology services. Contributes knowledge to existing training materials to meet learning needs for technical, business operations, and implementor audiences. Develops technical content for e-learning and instructor-led training. (20%)
Reviews drafts of all marketing communication with a focus on correct spelling and punctuation. Rewrites text to make it easier for readers to understand. Verifies facts and links cited in material. (10%)
Liaisons with business areas in IT to ensure the intranet and SharePoint environment support efficient operations, resource awareness, and knowledge dissemination. Liaisons with departments outside IT to coordinate communication efforts or other assigned project responsibilities as needed. (10%)
- Ability to develop long- and short-form copy, including headlines, email subject lines, etc.
None
This position can telework 100% from any location in Texas consistent with HHS telework policies. Applicants from outside Texas must be willing to relocate within 30 days of hire.
All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position.
Military Crosswalk for Occupational Category - Information and Communication (texas.gov) – 46S, 46Z, 46A, MC, 165X, PA, INF, SEI13, 4511, 4512, 4591, 4502, 4503, 4505, 8055, 3N090, 3N0X2, 3N0X5, 35PX
For more information see the Texas State Auditor’s Military Crosswalk at
Texas State Auditor's Office - Job Descriptions.
Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
caravetterealestate.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caravetterealestate.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, caravetterealestate.com is the ideal place to find your next job.