Job description

Title: Human Resource Supervisor
Classification: Exempt
Reports to: Human Resource Director

JOB DESCRIPTION

Position Summary:
The HR Supervisor primary role is to manage, coach and develop Store HR/Safety Compliance Specialist within assigned districts. Supports the Director of Human Resources in all aspects of HR, including, but not limited to, developing, implementing and evaluating ongoing HR policies, programs, functions and activities to ensure compliance with applicable laws and regulations.

Essential Job Functions, Duties, and Responsibilities: HR Leadership:

• Responsible for HR compliance activities, requires thorough knowledge of HR policies and procedures as well as federal and state laws
• Responsible for ensuring that human resources functions, including recording keeping, talent acquisition, promotions, terminations, etc. are all conducted in accordance with Company procedures and applicable legal requirements
• Leads the HR function for a district, provides functional HR expertise, plans and executes on key projects
• Directly manages, within assigned district, a team of Store HR/Safety Compliance Specialist
• Responsible for leveraging best practices and creating a culture of collaboration between Store HR/Safety Compliance Specialist and Store Director within assigned district
• Assist in the alignment of HR process and programs
• Supervise, mentor, and develops Store Human Resource/Safety Compliance Specialist on soft skills sets, employment law, and company policies
• Provides guidance to Store Directors, Supervisor and management on team member relations issues

Administration:

• Performs administrative activities as needed
• Keeps up to date on industry trends and employment laws
• Engages with HR team in the implementation of all programs to support and ensure maximum results
• Serve as a liaison between team members and management
• Ensure Standard Operating Procedures are created, current, and followed for all HR tasks
• Assist with policy creation, updates, and distribution
• Audits Corporate and Store HR reports such as sick pay, hiring needs, monthly HR training attendance, prescreen stats, newly promoted compliance attendance, and quarterly sexual harassment attendance for accuracy
• Recommends new systems or applications to help improve efficiency of department and services performed
• Confirm I-9’s and other required documents are properly completed
• Follow up on assigned responsibilities to Store HR/Safety Compliance Specialist to include hiring needs, first five surveys, weekly HR/SD recap, I-9 compliance, etc.
• Reviews and approves timecards for all store HR/Safety Compliance Specialist; enters miss punches, vacation, or sick
• Creates and updates training topics PowerPoint presentations and delivers to Store HR.
• Attend meetings related to store personnel or policy. E.g. suitable seating, new store meetings, new program roll outs, etc.
• Assist with new implementation programs to include planning, program administration, testing, and rollout design. E.g. Snag, LPMS, Quarterly Sexual Harassment, etc.
• In the absence of an HR Supervisor, will assist in covering other districts

Recruiting:

• Prepares and re-writes store and corporate job descriptions as necessary
• Ensures compliance and follow through of Applicant Tracking System with HR/Safety Compliance Specialist
• Assist in implementing talent acquisition strategies, with respect to recruitment, interviewing skills, and candidate selection
• Assist with recruitment strategies for open positions for store personnel and Store HR/Safety Compliance Specialist
• Creates job post for store and human resource department needs
• Assist with interviews, vetting process, job offers, and onboarding
• Interacts with community and state employment agencies for recruitment
• Coordinates and leads recruitment events for new store openings and existing locations
• Work collaboratively with other business partners on company recruitment initiatives

Benefits:

• Ensure Store HR/Safety Compliance Specialist are assisting team members with benefit issues, enrollments and changes
• Ensure Store HR/Safety Compliance Specialist follow corporate strategies related to open enrollment

Training:

• Design and implement training programs/materials as approved by company for team members, store HR/Safety Compliance Specialist and operations
• Assist with the continuous development of Store HR/Safety Compliance Specialist, and Operations to ensure high team member satisfaction
• Coordinating trainings and monitor training completion
• Participates/conducts weekly conference calls, quarterly district HR meetings or other meetings, such as seminars, and quarterly sexual harassment prevention

Performance Reviews & Disciplinary Action:

• Write and conduct performance reviews for Store HR/Safety Compliance Specialist
• Mentors and assist with creating disciplinary actions

Employee Relations:

• Reviews open investigations within assigned district and follows up on pending items with Store HR/Safety Compliance Specialist
• Analyzes relevant policies violations in investigation and recommends to Director, H.R. disposition of investigation
• Analyzes rehires request and employee performance log and provides recommendation to Director, H.R.
• Supports, coaches and provides resolution to operations, store management or Store H.R./Safety Compliance Specialist on employee relations issues in accordance to employment laws and company policies and procedures
• Assess employee engagement and retention
• Actively works to identify, analyze, and improve any problematic trends
• Reviews concerns with District Manager to collaborate on improvement
• Store Visits; meets with HR and Store Director to identify turnover and personnel issues

Other:

• Develops and maintains affirmative action program; files EEO-1 annually; maintains other records, reports and logs to conform to EEO regulations
• Upon approval of new policies, or revised policies, prepares notification for team member communication
• Assist with promotional announcements
• Travel required
• Special projects, when necessary
• Other duties as assigned

Knowledge and Skills:

• Believes and is exemplary of Vallarta Core Values
• Working knowledge of HR concepts and federal, state, and local employment laws
• Ability to maintain a high level of confidentiality and ethics
• Ability to effectively manage multiple tasks, priorities, and deadlines and easily adapt to changing situations in a fast-paced environment
• Analytical and problem-solving skills
• Ability to work both independently and as a team
• Excellent verbal and written communication skills with the ability to interact effectively with individuals at all levels, both internally and externally to the organization
• High level of professionalism
• Demonstrates high energy and desire to succeed
• Ability to read and interpret documents, such as federal and state laws, company policies, and procedures manuals
• Understand of English and Spanish language; read, write, and speak
• Working Knowledge of Microsoft Office; outlook, word, excel, and PowerPoint
• Knowledge of HR-related systems i.e. Kronos, HRMS, and ATS preferred

Required Education and Experience:

• Bachelor’s Degree preferred
• 3-5 years of HR generalist experience
• Previous supervisory experience desired

Physical Demands
Will be required to spend long hours sitting and using office equipment and computers. Some travel and overnight stays from time to time. May also have to do some light lifting of supplies and materials from time to time.

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