Job description

Organization Overview
Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to those transitioning from or at risk of homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. Additionally, we implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veteran services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it.

Position Summary

This role will serve as the primary connection between clients, case management staff, service providers, and landlords/property managers. The Housing Coordinator will ensure client well-being and unit habitability by conducting weekly, monthly, and quarterly unit visits at the clients’ residence. This position is responsible for implementing a program that advocates for individuals to obtain community-based housing options with the appropriate service supports to succeed. The Housing Coordinator will be responsible for managing a caseload of 35-45 individuals with frequent and regular travel to client residences, affiliate businesses, community meetings, training workshops, and other events in the San Mateo County.

Responsibilities

• Conduct intakes and assessments with clients residing in various types of residency throughout San Mateo County.
• Work collaboratively with external multi-disciplinary teams of care coordinators, nursing facility staff, home modification vendors, fiscal agencies, and other organizations to arrange community transition activities;
• Assist clients with review and understanding of lease and program agreements;
• Act as single point of contact for property managers and landlords to resolve tenant issues, and maintain regular communication;
• Respond to housing and tenant related emergencies during normal business and after hours to include submitting and following-up on tenant maintenance requests;
• Assess need for reasonable accommodations/unit modifications and ADA compliance, and assist program participants through the process to obtaining the request
• Educate landlords, property managers, families, and community members about the housing needs of identified program participants, and provide appropriate advocacy on behalf of our clients;
• Research affordable housing options through public housing, nonprofit housing, and other community opportunities within San Mateo County;
• Assist in mediation of tenant conflicts and/or other housing-related issues, and expected to handle irritated, belligerent, or upset tenants and/or landlords with calmness, diplomacy, and good social skills;
• Assist clients with affordable housing and low-income rental applications;
• Maintain Brilliant Corners housing registry database;
• Maintain thorough and accurate progress notes, files, and correspondences while maintaining confidentiality of program participants;
• Attend meetings as needed;
• Other duties related to the specifics of this program, as assigned

Mindsets

• You're a people person. You enjoy providing great person-centered customer service to a diverse population. You like people and they like you.
• You're a hungry learner. You enjoy constantly taking in new information and are committed to continuous learning about the world and the work around you.
• You thrive in a dynamic environment. You're at ease with rapid change and are flexible to adjust to the changing needs of your clients. You enjoy working collaboratively but are also able to get things done on your own. You possess a positive, can-do attitude.

Professional Experience

• B.A. in related field
• Knowledge of supportive affordable housing in San Mateo County
• Education and/or training in property management functions, and experience working with people with disabilities, institutionalized, and homeless individuals
• Experience working in a crisis setting and ability to respond appropriately in an emergency

Knowledge, Skills and Ability

• Knowledge of Fair Housing Laws and reasonable accommodations
• Possession of a valid California driver’s license, a clean driving record, and automobile insurance
• Access to adequate transportation
• Basic computer knowledge, MS Word and Excel required
• Flexibility required regarding scheduling and prioritizing of tasks
• Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to work independently

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.

Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination required.

Certificate, Licenses, and Registrations

If driving a personal or company vehicle a valid, clean CA driver’s license and personal auto insurance
may be required.

Travel Requirement

This position requires frequent visits to properties, attendance to on-site vendor meetings, community meetings, funding workshops, trainings, and other events primarily in the San Francisco Bay Area. Opportunities to attend events outside San Francisco’s Bay area, including Brilliant Corners’ sponsored events throughout California, or nationally may also be presented for this position

Why work for Brilliant Corners?

Financial & Retirement

• Competitive Salary
• Retirement Plan with 5% match
• Employee Referral Bonus

Vacation & Time Off

• Generous Vacation Policy
• Long List of Paid Holidays
• Paid Sick Time

Health Insurance

• Medical Insurance – 100% Covered
• Dental/Vision/Disability Insurance
• Flexible Spending Account

Professional Support

• Job Training
• Professional Development
• Employee Assistance Program

Family & Parenting

• Maternity & Paternity Leave
• Military Leave
• Family Medical Leave

Other Perks + Discounts

• Company Social Events
• Wellness Initiatives
• Gym Membership Discount

Job Type: Full-time

Pay: From $26.44 per hour

Schedule:

• Day shift

Experience:

• Case management: 1 year (Preferred)
• Public Housing Specialists: 1 year (Preferred)

Work Location: Multiple Locations

caravetterealestate.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caravetterealestate.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, caravetterealestate.com is the ideal place to find your next job.