Job description

We're looking for a Front Desk Agent with a unique blend of qualities and capabilities, who will take responsibility for ensuring the security of hotel guests by checking guests in and out, performing daily inspections and responding to emergency situations. The successful candidate will also be required to assist guests with answering questions they have about local points of interest. Our ideal candidate will be capable of multitasking quickly, taking direction well and managing conflicting deadlines.

Responsibilities:

• Answer customer questions about the property and its facilities.
• Provide information about local area events and attractions.
• Answer customer questions about the property and its facilities.
• Book guest reservations.
• Resolve any problems or complaints that customers may have.
• Accommodate customers' special requests.
• Track and record customer data, such as preferences and information about previous visits to the hotel.

Job Types: Full-time, Part-time

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Work Location: In person

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