NYC Health + Hospitals/Bellevue is America’s oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 500,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue’s clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children’s Psychiatric Emergency Program; and Cancer Services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Position Summary:

A member of the revenue cycle process, the Billing/Follow-up Representative is responsible for contacting insurance payers to review claims that have not paid after a reasonable period of time and follow through to resolutions. The Billing/Follow-up Representative is responsible for knowing current rules and regulations for each payer. Major responsibilits include account research, potentially rebilling accounts and seeing accounts with pending balances through the resolution. Billing /follow-up reps could also be responsible for reviewing accounts, correcting claim edits, preparing and completing claims for submission to payers, and updating patient accounting systems. The Billing/Follow-up Reps also perform related functions in support of the Patient Financial Services operations and other duties, as assigned:

Essential Job Functions:

The identification of essential functions below is not intended to be an exhaustive list of all duties that may be assigned to this positions, nor foes it restrict the duties which may be assigned to the position within the revenue cycle process.

• Ensure complains with payer rules and regulations
• Effectively use computer systems
• Documents patient information clearly and completely in the HIS and billing systems
• Perform routine follow-up on outstanding insurance balances
• Review and work appropriate accounts to maximize A/R reductions and minimize write offs
• Review payer denials and underpayments and work to resolutions
• Complete claims for review and processing by the supervisor
• Interact with other departments to resolve outstanding payer balances
• Refer accounts requiring escalations to Supervisor in a timely manner
• Attend all necessary training sessions to effectively erform the day-day
• Performs all other duties assigned by supervisor and/or designee

1. A Baccalaureate Degree from an accredited college or university; or
2. Graduation from a Senior High School or a High School Equivalency Diploma; and
3. Four (4) years of experience in interviewing, casework or a related field preferably in a hospital or health care facility setting; or
4. A satisfactory equivalent combination of education, training and experience.

Please be advised that proof of Covid-19 vaccination is required prior to hire.

If you wish to apply for this position, please apply online by clicking the "Apply Now" button.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs