Convenience Store Manager Responsibilities:

The Convenience Store Manager has the ultimate responsibility for leading all aspects of the store by setting the example for the entire team. The Convenience Store Manager follows the Mission and Vision statement as well as educates the team on it. The Convenience Store Manager is responsible for developing the team with a positive attitude, while exceeding expectations for the store. The Convenience Store Manager supervises the store team and reports directly to the Retail District Manager.

Convenience Store Manager duties will include, but are not limited to:

• Assist customers with needs and demonstrate concern; master “suggestive selling”
• Account for store inventory, cigarette inventory counts, and control of expenses through the ordering of appropriate inventory levels
• Handle accurate cash flow; control all company assets; ensure store signing and pricing of merchandise is accurate
• Efficiently execute the Company’s Mission/Vision statement, corporate strategy, goals, and objectives
• Foster a work environment where good performance is recognized and rewarded
• Enforce Company rules, procedures, and policies at all times; review video footage weekly to ensure consistency in store
• Responsible for ensuring all shifts are covered to meet business needs by contacting other managers/associates for help with coverage, getting proposed overtime approved by the District Manager, and/or covering the shift
• Handle and act on all disciplinary issues/areas of concern according to Company policy; investigate the loss of Company assets or suspected loss of Company assets
• Maintain general appearance and cleanliness of store premises; delegate duties as needed
• Responsible for all associates and store assets
• Merchandise, keep records, train on paperwork, discipline, and direct the team
• Effectively lead, train, motivate, and develop team members and hold them accountable
• Maintain a safe and secure environment for all customers and associates; follow proper incident reporting procedures and contact HR
• Possess a strong knowledge of store equipment, maintenance of store equipment, and contact maintenance when needed
• Responsible for daily paperwork and deposits, including accurate calculation of weekly payroll

Experience/Qualifications:

• High School Diploma or equivalent
• Two (2) years of management experience
• Able to obtain ServSafe certification
• Able to obtain IDEM certification
• Lift up to 50 pounds
• Stand for long periods of time, up to 10 hours
• Able to work effectively in a fast-paced environment while maintaining 100% customer focus
• Strong mathematics skills

Preferred Skills:

• Customer service experience
• Retail background

Hours:

The Convenience Store Manager works a minimum of 45 hours per week. Open availability is required.

Salary/Income:

The Convenience Store Manager is an exempt, salary position