Job description
Overview:
COME JOIN OUR TEAM!
Do you have a passion for sales, customer service, and hospitality? If the answer is yes, then look no further, this is the job for you!
As our employee, you receive discounted meals, employee discounts to explore other Xanterra properties and a generous benefits program for eligible employees. By working with Xanterra Travel Collection amongst the beauty of Northern Arizona, this is your chance to Live, Work, and Explore in one of the most beautiful places on Earth!
About The Position:
The Group Sales Agent position is a full-time year-round role based in Flagstaff, Arizona. The primary responsibilities of this role include booking and maintaining special events for Grand Canyon Railway and Grand Canyon South Rim for non-National Accounts groups.
Benefits
Employee Perks:
Responsibilities:
LETS GET YOUR CAREER ON THE RIGHT TRACK!
LIVE.WORK.EXPLORE
COME JOIN OUR TEAM!
Do you have a passion for sales, customer service, and hospitality? If the answer is yes, then look no further, this is the job for you!
As our employee, you receive discounted meals, employee discounts to explore other Xanterra properties and a generous benefits program for eligible employees. By working with Xanterra Travel Collection amongst the beauty of Northern Arizona, this is your chance to Live, Work, and Explore in one of the most beautiful places on Earth!
About The Position:
The Group Sales Agent position is a full-time year-round role based in Flagstaff, Arizona. The primary responsibilities of this role include booking and maintaining special events for Grand Canyon Railway and Grand Canyon South Rim for non-National Accounts groups.
Benefits
- Medical
- Dental
- Vision
- 401K
- Employee assistant plan
- Sick Time
- Vacation Time
- 8 holidays ( Including your birthday)
- Pet insurance
Employee Perks:
Free Gym Acess at the GCR (10:00 AM-5:00 PM)- Free Pool Acess at the GCR ( 10:00 AM- 5:00 PM)
- Free Train Tickets up to six people
- Free Entry to Bearizona
- Free Event Train Tickets
- 30% Retail Discount
- Food and Beverage Discounts
- Lodging Discounts
- RV Space Discount
- Kennel Discount
Employee appreciation Events:
Annual Employee Appreciation Dinner- Annual Employee Appreciation Picnic
- Employee of the month
Employee Housing is not included
Responsibilities:
- Provide/distribute contracts and confirmations to clients as applicable.
- Create, maintain, and update agreements and files for property Group accounts.
- Coordinate and handle special events at GCRH & GCR such as weddings, family reunions including meeting with existing clients to discuss potential events.
- Build and manage assigned room blocks within Opera and Delphi FDC systems as applicable.
- Assistant RSM’s in booking groups in Delphi and maintaining the groups until arrival. Also answer phone in the Flagstaff office when they are not present.
- Perform 3/21/30/60/90 day check on group arrivals at the specified date.
- Release and cancel group blocks as necessary within prescribed time frame of receiving notice from client.
- Answer all client requests for information as necessary via phone and email within 48 hours.
- Process and distribute arrival packets to front desks based upon the established timeline and requirements.
- Conduct familiarization (FAM) tours to include sales presentation, property site inspections, and meal functions including maintaining FAM reservations in Delphi/PMS.
- Process Banquet Event Orders for Food & Beverage and Train Depot and distribute to appropriate departments based on established timeline.
- Assist Front Desks and Accounting in research of account billing to verify proper billing information or to solve any billing discrepancies.
- Establish and maintain a strong relationship between C-Res, other departments and properties within the company as well as outside strategic partners.
- Responsible for Xanterra South Rim meal coupons, including tracking inventory, purchasing and logging meal coupons to South Rim group sales agent and Sales Administrative Assistant for fulfillment.
- Arrange company related functions and meetings
- Represent Central Reservations and Xanterra in a professional manner at all times.
- Other duties as assigned.
- Proficiency in Microsoft Office Suite and related programs.
- Professional sales experience
- Hospitality or travel industry experience
- Customer Service experience
- Valid Drivers Licence
Xanterra Parks & Resorts® Grand Canyon Railway (GCR) "We are an Equal Opportunity Employer, Female/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity."
caravetterealestate.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caravetterealestate.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, caravetterealestate.com is the ideal place to find your next job.