Job description
The Global Head of Solutions & Services will lead a strategic organization which was created to build HP's Service and Solutions capabilities. Helping the company navigate successfully into the new strategic services / solutions eco-system. They will be responsible for managing some of the most challenging and complex parts of the business that need transformative change at all levels of the organization. They will be responsible for driving various transformative initiatives within the organization across the services and solutions space. This role primarily focuses on conceptualizing projects & their successful execution which in turn contributes to the growth of HP's revenue and profitability.
Full JD being finalized, more to come..
Leads a large or broad function/department within a multifaceted organization. Responsible for operational success, strategic alignment and integration of activities with other major organizational functions. Responsible for one or more recognized professional disciplines. Fully accountable for the success of the designated function or department. Influences strategy and sets policy and direction. Owns a significant number of measurable functional, operational and strategic goals or priorities. Assumes responsibility for the successful implementation of business plans in a defined area of responsibility. Contributes to the overall strategic definition of a function with strong business acumen. Acts as a key advisor to executive management in influencing the strategic direction of the business. Typically reports to an L1.
Full JD being finalized, more to come..
Knowledge and Skills:
- Strategic Sales Planning & Implementation - Provides input to the development of strategic sales plans that reflect HP's business strategy to advance market share/penetration and achieve profitable growth.
- Budget Management & Cost Optimization - Manages within set spending parameters to protect HP's business and sales assets, and ensures their effective engagement.
- P&L Management - Sets and manages the business investments and resource allocations essential to ensuring the financial growth of business group. Should focus on balance sheet. Optimized operation to improve balance sheet position.
- Vertical Industry Acumen - Develops and exercises a profound understanding of business dynamics within area of control, as a basis for informed business decision making.
- Workforce Planning - Executes acquisition and development strategies targeted to ensuring workforce readiness, and market opportunity responsiveness.
- Execution Management - Collaborates effectively with HP BUs and value chain partners to ensure operational responsiveness to challenges, and alignment with business imperatives. Acts decisively once decision is taken.
- C-Level Partnering - Contributes to enduring executive relationships that establish HP' consultative professionalism and promotes its total solution capabilities at the highest levels of the client's organization. Escalation point for customer issues.
- Competitive Positioning/Strategy - Uses competitive intelligence in account planning and sales activities to develop counter strategies that will neutralize competitive influence on the customer's buying decisions.
- Solution Selling - Approaches selling from a business solution perspective to ensure that HP products and services accurately address the client's true business need in terms of type, scope, level.
- Business and Financial Acumen - Exhibits authoritative business and financial acumen to develop meaningful business recommendations; Understands the portfolio aspect of HP's products/services and how the businesses work together. Understand balance sheet drivers of channel partners and balance with HP requirements.
- Change Management - Acts as an advocate for innovation and change across the organization.
- Problem Solving - Approaches problems in a rational manner using sound strategies that ensure comprehensive understanding and effective resolution.
- Global Presence - Represents HP on global accounts with the cultural sensitivity and business maturity appropriate to the high degree of corporate access and level of responsibility involved.
- Leadership - Able to lead effectively in a complex and political environment, and deliver results; Able to influence without direct authority; Able to balance between competing priorities and be flexible and creative; Able to drive team performance to best in class; Able to create and build highly effective sales teams and organization; Able to communicate effectively across multiple levels in client organizations, HP and the industry.
About HP
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