Nemours is seeking a Genetics Counseling Assistant to join our Nemours Children's Hospital team in Orlando, Florida.

Located in Orlando, Fla., Nemours Children's Hospital is the newest addition to the Nemours integrated healthcare system. Our 100-bed pediatric hospital also features the area's only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children's Hospital blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve; we also provide specialty outpatient care in several clinics located throughout the region.

The Genetic Counseling Assistant (GCA) is a member of the Medical Genetics team providing support with functions that involve patient appointments, genetic testing, insurance, and provider and patient interaction.

This position is responsible for the following:

• Work closely with the team (physician, nurse practitioner, clinic coordinator, medical assistant, and genetic counselor(s)) in the Medical Genetics department to facilitate daily operations.
• Communicate with hospital authorization group, providers, and insurance companies to obtain medical insurance coverage for genetic testing and provide medical information from providers for appeal processes, etc.
• Discuss insurance coverage information with families and coordinate genetic counseling consent appointments and sample collection.
• Contact genetic testing laboratories regarding sample availability, sample requirements, test costs, and other relevant information.
• Work with Genetic Counselors and other clinical providers to draft letters of medical necessity and result letters for genetic testing.
• Complete Genetic Testing requisition forms.
• Obtain medical records, perform chart reviews.
• Data collection and participation in research, including but not limited to developing a clinic patient database (in partnership with University of Central Florida College of Medicine).
• Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee's clinical coordinator or nurse manager.
• Hours will be distributed both on clinic days and nonclinical days. Additional optional and voluntary shadowing in clinic with the medical geneticist outside of the paid hours is also available.
• Deliver excellent customer service to the patients/families and other care providers. Focusing on family-centered care.

Job Requirements

• Bachelor's Degree required. Candidates currently enrolled in a four-year Bachelor's Degree program will be considered.
• Valid American Heart Association BLS Certification within three months of employment and continue to maintain as required.