Job description

Responsibilities:

• Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
• Verifying insurance eligibility and benefits and collecting applicable copay, coinsurance, and deductible amounts. Collect Payment for services
• Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
• Optimizes patients’ satisfaction, Provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
• Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures, reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Medical Receptionist Qualifications / Skills:

• Multi-tasking in a fast paced environment
• Flexibility
• Telephone skills
• Customer service
• Time management
• Organization
• Attention to detail
• Scheduling
• Professionalism
• Quality focus
• Forward-thinking
• Collaborative team efforts

Education, Experience, and Licensing Requirements:

• Previous medical office experience preferred but not required
• Familiarity with phone systems and word processing systems
• Experience managing schedules and appointment flow is beneficial

Job Type: Full-time

Pay: DOE

Job Type: Full-time

• 10 hour shift
• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Paid time off
• Retirement plan

Schedule:

• 10 hour shift
• 8 hour shift

Ability to commute/relocate:

• Fairbanks, AK 99701: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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