Job description

Essential Job Functions:

• Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service.
• Check guests out of the hotel in accordance with procedures; make change, and post charges to guest accounts following steps of service.
• Handle cash and credit transactions, count bank at the beginning and end of shift, complete designated reports, resolve any discrepancies, drop off receipts and secure bank.
• Accept, change and cancel hotel reservations
• Use computer system for most functions, select and block rooms for arriving guests, prepare daily reports
• Handle hotel emergency situations following emergency guidelines

Qualifications and Requirements

• 1 Year of prior Hotel or Hotel Front Desk Experience preferred
• Flexible schedule availability, required to work day, night and overnight shifts, including weekends and holidays
• Ability to multitask and handle stress in busy periods
• The employee is required to stand, walk, for prolong periods of time
• Ability to frequently lift and/or move up to 50 lbs, to handle guests packages or luggage
• Must have good near and far vision, including ability read and interpret written instructions/directions
• Must be able to communicate effectively with guests and co-workers, communicate via 2-way radio
• Ability to distinguish smells
• Duties mainly performed indoors
• Must be able to hear, moderate noise level

Submit your application in our careers website:

www.tinyurl.com/RIAMJobs

Job Types: Full-time, Part-time

Pay: $14.50 - $16.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Weekend availability

COVID-19 considerations:
To keep our Team Member as safe as possible, we have installed clear plastic barriers, and provided masks, gloves and hand sanitizer. Team Members are thoroughly trained on the hygiene, respiratory etiquette, sanitation and guest service protocols.

Experience:

• Hotel Front Desk Agent: 1 year (Preferred)
• Marriott FOSSE PMS System: 1 year (Preferred)

Language:

• English/Spanish or English/Portuguese (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

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