Summary

King County’s Finance and Business Operations Division, Treasury section, is seeking a Fiscal Specialist 2 – Cashier!

Our ideal candidate is enthusiastic, customer service driven, a team player with a "can do" attitude who will stay calm under pressure handling a high volume of transactions while attentively listening and communicating clearly. We are also looking for an ideal candidate focused on collaborating with team members, solving problems, improving processes, and learning new systems to become part of a growing world-class organization.

Scope of Job Duties: To be considered for this opportunity, you must at a minimum, demonstrate knowledge, skill and ability to:

• 
  Collect and process cash, checks, cards, and other payments.
• Post to the general ledger and reconcile collections against subsystems.
• Verify the accuracy of tax payments with the amount owed, identify and correct errors in payment calculations, research discrepancies, and prepare tax refunds and payment returns.
• Provide excellent customer service and communicate clearly and effectively with customers and co-workers.
• Process, track, and notify taxpayers of returned checks.
• Perform other duties as assigned.

Minimum Qualifications:

• Demonstrated recent experience processing high-volume financial transactions cash handling, including analyzing, researching, and solving customer issues while maintaining positive customer relationships.
• Experience entering and reviewing numerical data entry with speed, accuracy, and great attention to detail while focusing on time-sensitive deadlines.
• Strong communication, interpersonal, writing, and customer service skills.
• Ability to perform research, analyze and solve problems related to financial transactions. Ability to work individually and collaboratively as a team member.
• Ability to think differently, are eager to try new things, and challenge yourself to improve processes.
• Intermediate technology proficiency using Microsoft Office, including Excel, Word, and Outlook, in your daily work, such as mail merge through Excel and Word.
• Strong communication, interpersonal, writing and customer service skills
• Ability to manage your time and adapt to changing priorities, work on multiple priorities and projects simultaneously, meet quick deadlines, and produce timely and quality work products
• Ability to work with people from diverse backgrounds.

We would love it if you have:

• Experience with LEAN processes and principles
• Experience with SharePoint, MS Teams and other collaborative online tools

The Finance and Business Operations Division's mission is to provide exceptional customer value for accounting, procurement, treasury, and small business services. We are actively seeking employees whose behavior is in alignment with our division's core values.
Other Position Information:
This position is Non-Exempt from the provisions of the Fair Labor Standards Act and is therefore is overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 35-hour workweek; normally 8:15 a.m. - 4:45 p.m. Monday through Friday. This position is represented by Teamsters 117.

The work associated with this position will be 100% in office with in-person interactions. The position will work in the BRAND NEW Customer Service Center located in King Street Center.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.

The Application Process:
A completed King County Application is required. The recruitment for this position is open to all qualified candidates. Applicants from this recruitment may be used to fill future opportunities in this job classification. We highly recommend that you also provide a resume and cover letter addressing how you meet the minimum qualifications and why you are interested in this position. The hiring process for the position may include a skills assessment.

Note: Online applications are preferred. However, if you cannot apply online, go to www.kingcounty.gov/jobs for other options.

If you have any questions or concerns while applying, please contact:
Caitlyn Prouty, Recruiter
Email: cprouty@kingcounty.gov

Supplemental Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.