Who we are: Located at the Hope Center in Plano, TX, Hope for the Heart (HFTH) is a worldwide biblical caregiving, coaching, and counseling ministry providing biblical hope and practical help for life’s challenges. We’re passionate about helping people apply God’s Word to life. We pray that God will use our biblical resources to help people in need overcome challenges, grow personally, and become people helpers.

General Description: The Executive/Personal Assistant is responsible for providing executive and administrative support to HFTH’s Founder, while exhibiting a servant’s heart and attitude in a fast-paced, dynamic work environment. The duties of this role include administrative support of a complex nature requiring independent judgement.

Key responsibilities :

· Maintain partner relationships that are modeled after the ministry’s core values.

· Provide frontline support as requested to help ensure timely completion of projects.

· Complete a broad variety of administrative tasks including: managing calendars and collaborating effectively with others to coordinate multiple, cross-ministry scheduling needs; monitoring and responding to emails; organizing travel and agendas; and composing and preparing correspondence.

· Research, prioritize, and follow up on incoming issues and concerns.

· Maintain discretion and confidentiality.

· Assist in the assembly and publishing of board materials, resolutions, correspondence, and minutes from meetings as instructed.

· Management of multiple tasks and projects independently with minimal supervision.

· Review Founder/CSO mail/incoming correspondence, sorting, and filing as required.

· Provide reminders regarding upcoming meetings, events or anything requiring a collective action from the executive team and/or other team members.

· Filter calls, inquiries, etc. for Founder/CSO.

· Responsible for maintaining office supplies, HFTH products and coordinating office equipment and personal equipment repairs and maintenance for remote location.

· Attend meetings with Founder/CSO (both business and personal as needed) to provide a “2nd set of ears” and keep records.

· Oversee processing of business and personal bills, and account reconciliation.

· Administer tasks and functions in accordance with directives to ensure special projects are managed in manner that allows the Founder/CSO to focus on writing, teaching and speaking engagements.

· Oversight of duties for off-site personal staff.

Qualifications:

· Bachelor’s Degree from a four-year college or university; or 5 or more years related experience and/or training; or combination of education and experience.

· Proficient in Microsoft Suite

· Ability to respond effectively to the most sensitive inquiries or complaints such as media, attorneys, regulatory agencies or law enforcement.