Job description
Surround and set yourself within the beauty of Stone Mountain Park, Georgia's most visited attraction, at Atlanta Evergreen Lakeside Resort. Our resort offers unforgettable experiences for our guests and a beautiful place to work for its associates. We have an immediate opening for an experienced individual to join our team as the Dishwasher. Here is what we offer to all of our associates:
BENEFITS:
- Shuttle Service is provided daily to the Resort from Kensington Marta station.
- Exceptional benefit plan for eligible associates & their family members
- 401K matching program for eligible associates
- Opportunity to grow with us, a top-rated company.
- Discounts to any of our Crescent managed properties in North America for you & your family members
- A workplace that you can be proud of, where you are valued, trusted, and supported by the team.
- This position pays $4.27+tips hourly and is paid on a bi-weekly basis
ESSENTIAL JOB FUNCTIONS:
Banquet Server in our Event Services Department to set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Crescent high standards of quality.
Responsibilities include but are not limited to:
- This position requires you to be at least 16 years of age or older
- Set up banquet room as instructed by Supervisor to include linen, service ware and glassware.
- Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
- Greet guests and respond to requests in a friendly and courteous manner.
- Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
- Replenish beverages as necessary, and check with guests for overall satisfaction.
- Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
- Must have the ability to communicate in English.
- Self-starting personality with an even disposition.
- Maintain a professional appearance and manner at all times.
- Ability to communicate well with guests.
- Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
- Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
- Knowledge of the appropriate table settings and service ware.
- Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
- Ability to remember, recite and promote the variety of menu items.
- Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
- Ability to operate beverage equipment, e.g., coffee maker.
- Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
PERFORMANCE STANDARDS
Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
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