Position Title: Evaluation and Learning Analyst

Reports To: Evaluation and Learning Manager

Community: Org-wide

Office Locations: Fully Remote Option (Must be based in CA)

Compensation: $24.65 hourly ($51,272 annually), generous benefits package

Status: Full-time, Non-exempt

Evaluation and Learning Analyst – Position Summary

The Evaluation and Learning Analyst is a member of the Evaluation and Learning Department and is responsible for overseeing the data collection and evaluation for youth in all of FLY’s current communities (Alameda, Santa Clara, Contra Costa, San Francisco, and San Mateo Counties) for three of FLY’s program models; leading database training for new staff; providing general database administration support; conducting program quality checks; and providing reporting support internally and externally.

Primary Responsibilities

• Staff Training & Program Support

  • Deliver the assessment and Efforts to Outcomes (ETO) database training for new and transitioning program staff

  • Collaborate with Talent to track and ensure that staff complete all assigned E&L training

  • Facilitate regular check-in meetings with program staff to assess and respond to ongoing evaluation training and support needs

  • Provide ongoing training on best practices for data collection to program staff

• Database Implementation & Reporting

  • Respond to assigned E&L support requests in a timely manner

  • Create new ETO accounts and maintain proper database access for program staff

  • Conduct monthly maintenance of participant files in the ETO database

  • Pull and share data reports to support program reporting and inform ongoing learning

• Quality Assurance

  • Own the auditing of programs to ensure data completeness and integrity for programs

  • Send out quarterly demographic and recidivism tracking report checks

  • Support the E&L Manager with any additional auditing of programs as needed to maintain data integrity

  • Follow up with program staff on any missing data items and/or training opportunities to improve data quality

• Learning & Analysis

  • Conduct Post Program Evaluations and lead teams in reflective analysis

  • Support Rapid Cycle Evaluation projects to ensure FLY programs are responding swiftly to emerging needs and opportunities

  • Provide input on data trends for program evaluation projects to help improve responsive and equitable programming

  • Create visual presentations of data to support reflective practices spaces for internal learning

  • Make programmatic placement recommendations to Managers based on baseline assessment data and qualitative assessment of youth

Compensation & Benefits

This position is a full-time/non-exempt role at a rate of $24.65/hourly with differential pay options based on an advanced degree and, when applicable to the role, speaking another language. Our Total Rewards Package also includes the following:

• Use a FLY-provided stipend towards various healthcare insurance options, dental, vision, retirement, life insurance policy, FSA (flexible spending account), dependent care, and more!

• 10+ PTO Days

• 12 Holiday Days

• FLY provides 3-4 additional "rejuvenation days off" twice per year in July and December

• Wellness Funds ($300/year)

• Professional Development Assistance ($175/year)

• Acupuncture and Chiropractic Care.

• Employee Assistance Program (paid for by FLY)

• Yearly Staff Retreat, Team “Dayaways,” Summer BBQ, and other FLY Events.

• Customize your Work Schedule (dependent on supervisor approval based on positional and departmental needs)

• Hybrid of In-Office and Remote Work (frequency of required in-person work is dependent upon the role)

• Opportunity for Employee Referral Bonuses

• 8 Hours of Civic Engagement Hours

• Mileage Reimbursement.

At FLY, we have adopted a no-negotiation policy. This policy reflects our commitment to equity and ensuring that the offers we make to our candidates reflect competitive and appropriate compensation given the market and the role.

Our Commitment to Diversity, Equity, And Inclusion

At FLY, we embrace a diversity of identities, beliefs, thoughts, and experiences. We commit to creating an organizational culture of equity and inclusion to better serve our youth and communities. FLY is an Equal Opportunity Employer. We strive for an inclusive culture and a staff team that reflects diversity. Applicants for all job openings will be considered without regard to age, race, color, religion, sex/gender, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. We strongly encourage women; people of color, people who identify as part of the lesbian, gay, bisexual, transgender, and queer communities; people with experience in the juvenile justice or criminal justice systems; and people with disabilities to apply. Fresh Lifelines for Youth is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or accommodation due to a disability, please contact us at (408) 263-2630 or compliance@flyprogram.org

COVID-19 Vaccination

At FLY, we are committed to the safety of our employees, clients, and all others who enter our workplace. As such, FLY would like to make clear that the COVID-19 vaccination is a condition of employment. However, FLY does allow staff to apply for exemptions based on medical history or sincerely held religious beliefs or practices. This must be approved through FLY’s compliance department. If you have any questions or would like to learn more, please contact us at (408) 263-2630 or email compliance@flyprogram.org

What to expect

• Application with 8-10 questions and an applicant screening question.

  • No Cover Letter Required

• 2-3 Interviews (for many roles, at least 1 would be in person)

• Meet w/FLY youth

• Work Product (Done in advance of the Final Round Interview)

Core Competencies: Skills and behaviors that FLY expects and develops all staff to exhibit across all positions at various levels of proficiency (early stage, intermediate and advanced)

• Cultural Competency: Demonstrates the values articulated by FLY’s Diversity, Equity and Inclusion definitions. Valuing diverse identities within the organization and being self-aware of one’s own bias, power and privilege in different relationships and settings

• Integrity: FLY defines integrity as owning your work, being accountable, and taking the initiative to produce excellent results. This also includes the customer service we show to our youth, their families, our colleagues, and stakeholders, as well as the ability to follow FLY policies and procedures.

• Collaboration: Ability to work productively within a team, contribute to the work with the big picture in mind (FLY’s mission and agency goals), and be mindful of exercising your strengths while also encouraging others to do the same.

• Communication: Uses effective written and verbal communication with staff, teams, and communities served; demonstrates empathy, self-awareness, and listening skills.

• Critical Thinking: Consistently identifies, gathers, and applies relevant information to complete work efficiently and effectively.

• Resiliency: Demonstrates the ability to adjust to change and work through ambiguity with a growth and solutions-oriented mindset. This means openness to change and new perspectives and seeing change-related challenges as fluid and possible to overcome rather than fixed.

Note on Qualifications: In FLY’s quest for an equitable hiring process, candidates are encouraged to apply even if they feel they only meet 75% of the required job-specific qualifications.