Job description
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Our client has a brand-new opportunity for a Level 4 Technician to join their team onsite in the Folsom, CA area. This Technician will provide support for system HW / SW upgrades, system repair, KVM and PDU install and debug in the lab environment. In addition, this Technician will help with HW / SW upkeep to include assistance with our client’s compliance and procedural enhancements, system assembly, and system image creation for non-standard desktop, laptop and KVM hardware located in the datacenter / lab used in the iLab virtual environment. This role will work with operating systems including Window and Linux / Unix. This role will occasionally support Acronis setup, DataGrove setup, and other system maintenance as requested. This role will function as a regular full-time role, working about 40 hours per week.
Scope of Activity and Overview:
Our client has a brand-new opportunity for a Level 4 Technician to join their team onsite in the Folsom, CA area. This Technician will provide support for system HW / SW upgrades, system repair, KVM and PDU install and debug in the lab environment. In addition, this Technician will help with HW / SW upkeep to include assistance with our client’s compliance and procedural enhancements, system assembly, and system image creation for non-standard desktop, laptop and KVM hardware located in the datacenter / lab used in the iLab virtual environment. This role will work with operating systems including Window and Linux / Unix. This role will occasionally support Acronis setup, DataGrove setup, and other system maintenance as requested. This role will function as a regular full-time role, working about 40 hours per week.
Scope of Activity and Overview:
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Physical lab support
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Install updates to firmware or system drivers
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Maintaining servers and KVMs to ensure connectivity
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Setting up multiple clients that connect to one server in temporary lab projects
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Custom OS or software support needed in the lab environment
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Ability to understand LNSP under EC written guidelines and process
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Complete intake process request i.e. tickets
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Working knowledge of Linux is a plus
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Complete required training (hazardous materials, data center safety, etc.)
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LTO5 tape library swap and rotation schedule
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General understanding of Windows Server OS's (i.e. 2008R2, 2012R2, 2016)
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General understanding of client blade servers and enclosure configurations
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General understanding configuring client VC flex cards (Virtual Connect)
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Setting up initial meeting with lab customers
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May also be involved in assisting with physical install documentation
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Issues or problems are escalated to site Field Engineer (FE)
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Will provide training to contractors as needed
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Virtualization support
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Remote installation and / or upgrading of hypervisor software on client blade series hardware
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Integrating hypervisor servers into existing virtualization environments
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General VM access, configuration, and troubleshooting
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Moving and provisioning of VM's or Image templates within the virtualization environments
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Generic virtualization troubleshooting of hypervisor and web interfaces
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Generic virtualization storage troubleshooting
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Guarantee iLab server and KVM connectivity
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As well as all non-IT network connected iLab hardware
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General understanding of virtualization concepts and implementation (i.e. setup, install, configure, troubleshoot)
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General understanding of network management
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I.e., interconnectivity, integration, add / edit / remove requests, firewall settings)
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General understanding of remote connectivity and management
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I.e., integration with iLab, DNS requests, edit / change / remove requests)
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Working knowledge of Windows OS's
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Basic knowledge of installing and networking Linux (no Linux OS troubleshooting required)
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Potential Pay Rate: $28/hr. - $32/hr.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** e X cell™ Supports Equal Employment Opportunity** e X cell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.
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