Introduction

Do you want to join an organization that invests in you as a(an) EMS Liaison? At Centerpoint Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

Centerpoint Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
• Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a(an) EMS Liaison for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

Act as a liaison between the health system and area Emergency Medical Services (EMS) providers. Serve as an advocate and advocate and representative of the hospital with local, regional, and state EMS agencies and Regional Advisory Councils or boards. Develop and implement a business plan, driving service line growth, and improving operations in terms of quality and processes. The EMS Coordinator functions as a liaison to clinical practice including safety, infection control, public education, service line committees and overall EMS outreach. In addition, this position is responsible for ensuring collaboration across all care settings within the facility as it relates to EMS and disaster preparedness. The position will report directly to the Hospital COO and may have direct reports as appropriate.

What you will do in this role:

• Supports the HCA Code of Conduct and demonstrates behaviors consistent with organization mission and goals.
• Ensures patient/personal safety by maintaining a safe and therapeutic environment and adhering to Safety Program and Infection Control Programs.
• Supports hospital and departmental Performance Improvement Goals.
• Demonstrates and promotes Standards of performance: Accountability, Leadership, Willing, Attitude, You First, and Safety
• Catalyst for building relationships with EMS services/first responders, other hospitals, and the community for transports and referrals. Fosters good public relations for the hospital and EMS.
• Responsible for EMS patient volume growth.
• Leads, Coordinates, attend and participate in routine meetings with EMS and hospital administration to discuss evolving services in relation to EMS services.
• Collaborate with the hospital leadership team to plan, develop, implement and evaluate EMS business plan strategies.
• In cooperation with emergency department leadership, establish and maintain a process to quickly and safely receive patients from EMS agencies, allowing a short turn-around time for EMS crews (in compliance with corporate matrices).
• Develops partnered hospital, EMS and community education opportunities.
• Coordinates and provides appropriate patient feedback to EMS agencies.
• Help identify any changes in local or national EMS standards and assist in making revisions to Hospital's policies/standards to assure compliance with pre-hospital standards.
• Coordinates with ED Director and ED Medical Director EMS care management including planning and implementing of clinical protocols/practice management guidelines.
• Leads and/or coordinate community Emergency Medical Services and Emergency Department performance improvement initiatives.
• Develops, manages and facilitates quality assurance activities relating to pre-hospital care.
• Participates with disaster planning/program/response for department, hospital, community and regional advisory council.
• Provide reports and statistics to hospital leadership concerning EMS issues.
• Prospect for EMS Medical control opportunities and develop a strategy for alignment where appropriate.
• Support hospital physicians serving as medical directors as appropriate and within corporate compliance standards.
• Assist ED Director in multidisciplinary committee meetings.
• Represents facility/division at the Regional Advisory Council meetings.
• Involved as an active participant in Division/Enterprise EMS related projects.
• Gathers and reports market level intelligence on competitors and consumers (EMS and other public safety agencies).
• Acts as a liaison for the hospital with community and regional EMS providers.
• Able to function as team member in the ED as ED tech/ACT at times of high volume or disaster.
• Foster relationship with EMS Schools and ensure a quality educational experience for EMS student clinicals.
• Participates in ED management processes

What qualifications you will need:

• Minimum of 5 years pre-hospital EMS and/or hospital emergency medical service experience
• Proven Oral and written communication skills
• Proven Leadership experience
• Strong interpersonal and relationship building skills, team facilitation and project management experience
• Bachelor’s Degree Preferred
• Current certification/licensure as EMT-P/LP in the State of Missouri
• Advanced Cardiac Life Spt must be obtained within 30 days of employment start date
• Basic Cardiac Life Support must be obtained within 30 days of employment start date
• PALS Pediatric Adv Life Supt must be obtained within 30 days of employment start date
• High School Graduate / GED
• Basic Trauma Life Support, or Prehospital Trauma Life Support required

This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

Centerpoint Medical Center is a 285+ bed hospital featuring state-of-the-art equipment and technology. Our hospital offers some of the latest clinical services available to patients. We remain focused on providing compassionate care and top-notch customer service for our patients. We offer many features for visitors, including sleeper chairs in patient rooms, comfortable waiting areas, and wireless internet access. We are a Level II Trauma Center with 24/7 emergency services and an accredited Chest Pain Center. Our Orthopedic Services include Total Joints and Sports Medicine. We are an accredited Cancer Program and Breast Center. We provide Women’s Services, a Level III Neonatal Intensive Care Unit, and a Stroke Center. Our Outpatient Services include a Surgery Center, Advanced Wound Care Center, Pain Center, Sleep Disorder Center, Imaging, and Rehab. We are part of HCA Midwest Health, a network of hospitals in Kansas City and surrounding areas.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our EMS Liaison opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.