Dining Server (FT)
Full Time
Huntsville, AL 35802
$14 - $16 an hour
Posted
Job description
Thrive Senior Living, LLC is looking to hire a Dining Hostess/Server. Engage with and encourage residents during meal service.
Skills Required:
- Problem Solving: Identifies and resolves problems in a timely manner, gathering and analyzing information skillfully to develop alternative solutions both alone and with groups while using reason even when dealing with emotional topics.
- Customer Service: Manages difficult or emotional resident, family member, and employee situations, responding promptly to their request for service and assistance while soliciting feedback to improve service ensuring that commitments are met.
- Interpersonal: Focuses on solving conflict and not blaming. Maintains confidentiality. Listens to others without interrupting and keeps emotions under control. Remains open to the ideas of others and tries new things.
- Oral Communication: Speaks clearly and persuasively in positive or negative situations. Listens carefully and gets clarification. Responds well to questions.
- Team Work: Balances team and individual responsibilities, exhibiting objectivity, and openness to the views of others. Contributes to building a positive team spirit.
- Planning and Time Utilization: Consistently plan/coordinates work to achieve maximum productivity and efficiency without sacrificing quality, accuracy, and customer service. Meets deadlines in completing job assignments and special projects.
- Written Skills: Writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs, presents numerical data effectively, and is able to read and interpret written information.
Duties and Responsibilities:
- The Server is responsible for providing dining and table services to residents and guests in the community’s dining rooms and designated areas in accordance with Thrive Senior Living standards.
- They are responsible for a proper meal and dining services and the cleaning of the dining rooms.
Functions of The Job:
The following job functions have been determined to be essential to the position. Management reserves the right to modify this list and other functions as deemed necessary.
- Has knowledge of Daily and Anytime Menu items and can provide a general description to the residents and guests.
- Assists residents with menu selections and responses to pertinent questions about menu items.
- Responsible for taking meal and beverage orders and serving requested items according to established guidelines.
- Responds to the dining needs of the residents and guests while maintaining Thrive hospitality and service standards.
- Attends pre-meal briefing to gain knowledge of the meal and meal support activities.
- Follows all local, state, and federal policies regarding food handling.
- Maintains standards of cleanliness, hygiene, and health standards.
- Maintains assigned tables and the surrounding area in a complete state of cleanliness, appearance, and readiness.
- Performs dining room set-up and reset of tables in accordance with dining room procedures.
- Supports the dining room decorum and etiquette standards.
- Performs and completes opening and closing checklist criteria.
- Performs and completes side work duties as assigned.
- Maintains and protects the confidentiality of resident information at all times.
- Safe food handling is practiced at all times to prevent an outbreak of foodborne illness.
- Completes daily, weekly, and monthly cleaning assignments.
- Maintains all work areas in a healthful and safe condition.
- Assists in the dining room and surrounding areas for proper directional flow, organization, and supplies placement.
- Partners with the community team to ensure the community is in compliance with OSHA requirements and promotion of Risk Management programs and policies; adherence to safety rules and regulations.
- Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, MSDS (Material Safety Data Sheets), and Lockout Tagout procedures.
- Actively participates as a member of a team and committed to working toward team goals.
- Demonstrates in daily interactions with others, our Team Member Credo.
Physical Strength Required:
- Frequent body movements include lifting, moving, transferring, bending (static forward bending), stooping/squatting, and reaching.
- Able to do the heavy lifting, pushing, pulling, and/or carrying of objects weighing up to 50 pounds.
- Ability to lift 50 pounds unassisted with twisting and turning of the trunk.
- Ability to stand and walk for prolonged periods of time.
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