Job description
Fox Rent-A-Car (a division of Europcar Mobility Group USA) is a benchmark for value leisure car rental. The US market is rapidly growing as we continue to open locations nationwide. It's a great time to join the Fox Family!
We're currently pursuing Customer-Centric Sales Pros who are ready to $oar to the top! So it's a great time to join the Fox Family!
Do you have a knack for sales and are dedicated to providing an incredible customer service experience? Then, consider joining our team of Counter Sales Pros. Our ideal candidate will come to the table with prior sales experience and the ability to work in a fast-tracked sales environment. Listening, maintaining a positive attitude, and understanding the customers' needs are paramount. The potential to earn top pay is within your reach!
Requirements:
- Offer optional coverage products, upgrade the vehicle, prepaid gas option, and other services to each customer 100% of the time.
- Sales techniques such as building rapport through open-ended questions, top-down sales, emphasizing features and benefits, and overcoming objections are critical.
- Customer service skills include acknowledging customers in line, smiling, making eye contact, using the customer's name, and maintaining composure in difficult situations.
- Meet or exceed Monthly Sales Performance Standards.
- Use company-approved service-based sales process/dialogue with integrity and professionalism.
- Qualifying and processing customers' rentals with accuracy, efficiency, and attention to detail.
- Review rental parameters with all customers to ensure an understanding of rates, optional charges, and services. Answer questions, offer maps and directions, and resolve customer service issues.
"How you sell matters. What your process is matters. But how your customers feel when they engage with you matters more." - Tiffani Bova -
We offer:
- Employee Discounts
- Referral bonus
- Paid Training and Career Development Opportunities.
- Benefits: Medical, Vision, Dental, 401k
- Paid Time Off, Vacation Time, and Paid Holidays
- A Great Company Culture and an Awesome Management Team!
We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Commission pay
Work Location: In person
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