Job description
Location: 5345 State Highway 12, Norwich
US Citizenship required for GE Aviation due to Export Control Government regulations.
Candidates should have 1-3 years’ experience supporting PC Hardware and software.
Repair, test, image and clean PC’s, laptop, monitors, printers, and other related hardware.
Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to
setup, configure and add all hardware.
Experience with asset management. Install, move, add, and change. Large IMAC
events expected for client printer migration and PC refreshes
Assure that all tickets requiring follow up work and/or calls receive appropriate
attention.
Comfortable with face to face interactions as will be required to provide technical
support to end users in-person at the customer’s site
Back up and burn end user data.
Assist in developing and documenting improvements to current processes. Assist other
coworkers in resolution of end users’ technical issues across the program.
Assist Site Leader in the execution of established processes and escalations.
Ability to handle multiple projects
Experience working in enterprise environment
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- 1. How far you live from GE: 5345 State Highway 12, Norwich and how will you commute daily
2. How many years of Desktop Support experience do you have?
3. Are you A+ / Dell or eq certified?
4. Are you fully vaccinated for COVID?
5. Do you give AA2IT the exclusive right to represent to Compucom req ID: CMPCJP00058775
Experience:
- Desktop support: 3 years (Required)
Work Location: In person
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