Seward Community Co-op Friendship Store

Job Description

Deli Rounder

Purpose: To provide excellent customer service. To keep all counter areas neat and clean, and to assist in the achievement of departmental goals. To float between all areas of the Deli as assigned.

Status: Reports to Assistant Deli Manager, or Deli Manager

Pay Level: I

Responsibilities:

Customer Service

• Provide attentive and courteous customer service, greeting each customer that enters the department.
• Maintain case displays
• Assist in hot and cold bars service
• Keep all counter aspects neat and clean
• Sample deli and cheese items
• Make juices, smoothies, and sandwiches quickly and efficiently
• Cut, wrap, and package cheeses to fill case and back-stock
• Attain sufficient knowledge of cheese to answer common customer questions professionally and knowledgeably and to make recommendations regarding cheese selections.

Stocking

• Receive orders and put them away neatly and in accordance with department practices
• Organize as needed
• Stock and face Cases in the Deli keeping items looking full, organized and bountiful.
• Prep Juice Bar items
• Rotate product and remove out of date and substandard product from Deli Cases.
• Consolidate and break down the hot bar throughout the night making it clean and looking full

Salad/Hot/Sandwich Bar

• Follow safe food handling guidelines
• Properly fill and flip the bars as needed throughout shifts
• Prioritizing needed items for the salad bar for the PM Salad/Hot Bar Shift Lead to prep
• Work with Deli Shift Leads to assist in the daily workflow
• Maintain back stock of all items
• Record temps on the salad bar and hot bar every 3 hours
• Daily side tasks such as dish washing or light food prep as determined by the supervisor

Cleaning Expectations

• Clean the Salad Bar, wrapping items that can be used for the next day
• Pull all of the leftover Hot Bar food, Soup and Rotisserie chickens and clean each area at the end of the night
• Cleaning stations you may have used in the deli from top to bottom at the end of every shift
• Changing bleach water every 2 hours or when dirty
• Sanitizing utensils and knives
• Using proper cutting boards with meats and vegetables
• Completing cleaning tasks assigned by leads if time allows
• Asking for specific tasks when there's extra time
• Partake in deep cleaning quarterly

Other Duties

• Participate in departmental and storewide meetings and trainings
• Participate in departmental inventories and projects
• Other tasks as assigned by Deli Manager/Assistant Deli Manager/Deli and Cheese Shift Lead
• Wash hands routinely, frequently and properly to ensure the safety of our products per Seward Co-ops Hand Washing Policy.

Qualifications:

Essential

• Self-motivated, organized, responsible, flexible
• Day, Night and Weekend Availability
• Customer service experience
• Regular, predictable attendance
• Able to work well in a team to achieve departmental goals

Functional

• English proficiency
• Ability to stand, bend, stoop, reach, squat and walk for extended periods of time per shift
• Bend and lift loads, not to exceed 50 pounds. Push and pull carts weighing up to 100 pounds.
• Ability to freely access all areas of the store including offices, sales floor, back stock areas, and walk-in coolers and freezers.
• Repetitive use of hands for grasping, pushing, pulling, and fine manipulation.

Preferred

• Demonstrated ability to work with customers and co-workers from various cultural backgrounds
• Interested natural foods
• Multilingual a plus