Job description
General Summary
A DC Clerk I assists with guiding associates through a defined set of processes for a specific task on the operating floor. The DC Clerk I is a skilled associate who has obtained super-user knowledge within one or more areas of warehouse management system (WMS) directed processes. The DC Clerk I checks, investigates, and verifies inbound, processing, and/or outbound product for accuracy with the assistance of technology and WMS. A DC Clerk I is not responsible for discipline, and does not have any direct reports, but is tasked with leading and training within a department.
Essential Duties and Responsibilities:
Based upon assigned department, uses HighJump to expertly perform one or more essential functions within the order fulfillment process, including but not limited to routine duties performed by a DC Processor and/or DC Power Equipment Operator
Motivates co-workers in completing defined tasks and achieving established goals
Responsible for training and developing associates to accurately and efficiently perform duties within assigned department(s)
Engage partner departments and associates in problem-solving activities to assure service outcomes meet expectations
Identify, communicate, and resolve obstacles and exceptions under the direction of the appropriate DC Lead, Supervisor, and/or Area Manager
Functional subject matter expert for one or more areas of WMS directed processes
Ability to maintain a flexible schedule to support workload requirements
Responsible for the proper handling and safe use of all Company owned property, tools, and equipment, including PPE, power equipment, voice equipment, etc.
Promotes and maintains a clean and safe work environment
Conducts duties in compliance with OSHA safety standards, MSDS, Camuto Group Motorized Equipment Policy, and location specific policies, paying special attention to pedestrian/equipment traffic.
Communicates problems/concerns, including safety concerns or violations, to the appropriate DC Lead, Supervisor, and/or Area Manager
Other duties as instructed by leadership, including various duties performed within DC Material Handler, DC Processor, and/or DC Power Equipment Operator roles, which the associate is trained and skilled to perform
Crosstrain in order to effectively operate and assist within other departments based on the needs of the department, facility, and Company
Required Skills:
Ability to effectively present information and respond to questions from leadership
Ability to define problems, collect data, establish facts, draw valid conclusions, propose resolutions, and communicate the outcome to the appropriate operational partners and site leadership
Expert understanding of system directed processes, with the strong ability to train new and existing associates on automated conveyor-based, RF, and/or VoCollect processes
Advanced PC skills, including Excel, Word, Access and Outlook
Ability to read and recognize applicable numbers and directives, including safety rules, operating instructions, racking locations, and procedural documents
Ability to perform duties independently, and lead others as a team
Frequent bending, lifting, walking, pushing, pulling of freight, standing for long periods of time and sometimes working in extreme temperatures
Experience:
1-2 years’ experience in a leadership role, as an SME, or with increasing responsibilities; preferably in a related environment
(3) + years of warehouse, distribution, logistics, or fulfillment experience preferred but not required
Minimum of (1) year experience with WMS (HighJump preferred) experience required
Preferred Qualifications:
Prior experience working within an automated conveyor-based operation is preferred
Knowledgeable and skilled using various site equipment, such as VoCollect voice, RF scanner, motorized equipment
Education:
High school diploma or equivalent.
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