Who We Are

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.

Who We Serve

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.

What We Offer

• Pay Range: $17.32 - $18.74 per hour / year. Compensation may vary based on skills, experience, education, and location.
• We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

POSITION SUMMARY:

The Data Entry Specialist provides administrative support to programs including data entry and outcomes recording and reporting, assisting with updating and maintaining student records, filing/maintenance, photocopying and mailroom activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Meets with Education Director regularly to report work progress.

• Enters student information in REI data system, reviews and enters attendance from attendance sheets

• Creates monthly report which includes attendance, demographic data, training services, student count, and other outcomes measures required by the program or the contractor

• Ensures data entry accuracy

• Submits Data Entry Report to supervisor for review and submission

• Submits reports to HCA (health care agency) after supervisors approval

• Sorts, files and maintains student records

• Communicates with REI staff and adjunct faculty regarding correction on attendance sheets and student data

• Maintains proper filing of office records and information as needed, including maintaining master files for all forms, policies and procedures.

• Provides back up support for Receptionist which includes:

 Meet and greet students, schedule their appointments with their Academic Advisors, Employment Specialist and/or Success Coaches and keep track of all appointments.

 Answers and routes telephone calls to appropriate staff or department.

 Assisting new students in completing the enrollment information and any related paperwork.

 Schedules student appointments REI staff

 Opens, distributes mail, and makes copies of mail and correspondence for office records.

 Receives and signs for deliveries from UPS, FedEx, Airborne Express and/or other couriers, and Pacific Clinics interoffice mail

 Maintains files of packing slips and invoices for all orders and deliveries

• Works on a multicultural team sensitive to the cultural and linguistic needs of the students served.

• Attends and participates in staff meetings to provide input towards program development and staff training.

• Communicates effectively and promotes favorable interaction with managers, co-workers and others.

• Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable.

• Models Pacific Clinics’ approach, mission and core values in all communication and correspondence.

• Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.

• Performs other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

ORGANIZATIONAL RELATIONSHIPS/INTERACTION:

Initiate and maintain professional interactions and communication with Clinic’s employees and/or others.

EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS:

• High school diploma with some college preferred and two years of data entry or related work experience required.

• Compose and set up correspondence using correct form and grammar.

• Handle multi-line telephone system.

• Bi-lingual in Spanish, Vietnamese, Korean, Farsi, or Arabic preferred.

• Demonstrated ability to work in Windows environment (including Word and Excel).

• Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy.

PHYSICAL DEMANDS:

While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Local business travel is required.

SITE SPECIFICS:

A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her Manager and/or Supervisor.

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Equal Opportunity Employer

We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.