Job description

Looking to hire in various locations:

Essential Duties and Responsibilities:
- Develop working relationships with customers and monitor engagement and progress.
- Work with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility.
- Conduct workshops and other training related services for customers.
- Exhibit considerable programmatic knowledge and assist customers in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services.
- Assist customers to acquire services that facilitate program goals (e.g., educational and/or vocational training, medical, child care, transportation, substance abuse/mental health, child support establishment, legal, and other related needs).
- Follow-up with customers to ensure that their needs are met and questions and concerns are resolved.
- Interact with other team members to provide expertise and assistance in resolving participant issues.
- Maintain accurate and timely case notes on all customer contacts and document activities.
- Share information about outreach and engagement efforts with project staff.
- Inform project staff of any barriers that they identify and that are preventing the customer from engaging with the Provider.

Minimum Requirements:
- High School diploma or equivalent with 0 - 1 years of experience.

Apply here:

https://external-maximus.icims.com/jobs/83652/client-service-representative---outreach-%28must-reside-in-san-diego-county%29-bilingual-fluency-in-english-and-spanish/job#.Y-4yTgkoybg.gmail

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Temporarily remote

Ability to commute/relocate:

• Lemon Grove, CA 91945: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

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