Job description
Our team is growing and we're in need of positive individuals to join our Denver Office. We’re looking for someone to handle customer service and account management for our solar projects. This role is ideal for someone with strong hospitality/customer service experience looking to expand their career in the exciting Solar Industry!
Shift: Full-time M-F, 9am-5pm
Pay: $16-20/hr
Office Location: Denver Tech Area
Job Duties
- Handling customer queries and heavy incoming phone calls
- Keeping up with customer accounts and tracking the progression in databases
- Retrieving missing documents from customers
- Data Entry
- Reaching out to HOA's on the homeowner's behalf
- Submit documents for permit requests
- Heavy phone use and scheduling
- Sending out installation account updates to Sales Reps
Qualifications:
- Excellent communication skills (verbal and written)
- Fast Learner
- Great at Multitasking
- Strong ability to work independently
- Basic database management knowledge (e.g. Excel & Google Suite)
- Positive attitude
- High energy, professional phone presence
- Detail-oriented and highly organized
- Honest and Trustworthy
- Able to think outside the box
****NOT A REMOTE POSITION****
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Denver, CO: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hospitality: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
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