Job description
As the Receptionist for our Corporate Office, you will be responsible for supporting the Intake/Admissions, Marketing, and Recruiting departments. The ideal candidate will be at ease speaking with new people frequently and will be extremally comfortable navigating complicated tasks online, such as managing our internet-chat feature. They should have excellent organizational skills in order to build and maintain call logs and superior, generalized administrative abilities.
Key Benefits and Advantages:
- Work with a committed agency with an 18-year unbelievable track record of service and advancement.
- Full- Time Employees enjoy:
- Medical, Dental, and Vision Insurance. (UHC)
- PTO: Sick and Vacation Days.
- Eight Paid Holidays.
- STD, Life, 401k, and more.
- Weekly Pay each Thursday.
Responsibilities:
- Primary duties include providing exemplary customer service while scheduling appointments, answering multi-line phones and emails, and directing patients, customers, and all inquiries appropriately.
- The Front Desk Receptionist works in a collaborative relationship with the Marketing, Intake, and Recruitment departments and other employees.
- Demonstrates 100% commitment to exemplary customer service that results in a positive, seamless patient/client/customer experience.
- Works collaboratively with clinical team members and other employees, and provides information and assistance to clinic patients.
- Complies with applicable regulations and laws, adheres to the policies, procedures, and rules of Kaleidoscope ABA follows front desk protocols and standard operating procedures, and complies with all safety policies.
- Schedules and coordinates all types of patient appointments accurately using various systems.
- Responds professionally and timely to phone and email correspondence from patients and staff.
- Interacts with patients/clients in a compassionate, respectful, and professional manner.
- Verifies patient information in the medical record and updates if necessary.
- Provides timely and accurate information to patients regarding future appointments and scheduled procedures.
- Other duties as assigned.
Qualifications:
- Effective communication skills.
- Strong organizational and interpersonal skills.
- Experience working with Microsoft Office Suite.
- High energy and passion.
- Demonstrated ability to meet quotas.
- Ability to learn and understand basic medical terminology and healthcare-related language. Experience in Behavioral Healthcare is not required.
- Reliable transportation to/from Bryn Mawr, PA.
- A desire to grow with us! 30+ new ABA Therapy centers are either operating or currently under development.
- One year or more as a Receptionist in a fast-paced office or clinic environment.
Kaleidoscope ABA Therapy Services is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Kaleidoscope ABA:
Kaleidoscope Family Solutions (KFS) is privately owned and has been providing services to individuals with disabilities since 2004. Since our inception, KFS has focused on in-home and in-community services that promote the healthy development of children, adults, and families through one-on-one behavioral, educational, and daily-living supports. KFS helps individuals become independent, integrated and productive members of their community and allows them to lead everyday lives. KFS has grown to become a multi-state provider with over 15 years of experience in the field of disabilities. We have become a leader in this field by focusing on one key principle that distinguishes our services: Person-Centered Treatment. Starting in 2019 Kaleidoscope ABA Services began providing ABA Therapy treatment in-homes as well as in our centers. The evidence-based history of Applied Behavior Analysis (ABA) therapy has proven it to be a best practice model used to support and provide effective treatment to individuals with Autism Spectrum Disorder (ASD) as well as other behavioral and developmental disabilities. Treatment is provided individually and in small settings to create the most impact and learning opportunities for children. Helping your child develop independence and grow into adulthood is our whole life. We strive to provide both individual and community support to your family through advocacy, offering free parent support groups and by connecting you with resources beyond our own organization. You will find strength through our local and national network of individuals and families that are part of the Kaleidoscope family and embody the Kaleidoscope ABA Way.
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