Job description

The Controls Tech is responsible for project site startups and in-field customer training for controls systems. Travel is required with this position. KSi pays for all travel expenses and will train the right individual.

Duties:

• Train end users in running their system and troubleshoot control systems on-site and remotely
• Work closely with Western Controls Service Manager to bill out necessary parts and service trips while keeping an accurate truck inventory that matches inventory system
• Coordinate service trips and timing with the customer – requires working closely with respective service manager to determine when a service trip is necessary and to prioritize service trips and startups
• Assist in answering mid-to-high level bulk chemical related questions
• Field phone calls concerning both electrical and technical questions concerning any KSi controls related product – including taking part in evening and weekend “on call” rotation)
• Travel ~30-50% including overnight travel
• When not in the field, responsible for working out of the Sabetha office (or from home depending on type of work for the time of year) working on checking out panels, scheduling, and/or taking calls from customers
• Lead by example in the area of customer satisfaction and job completion

Skills/Qualifications:

• At least 1 year of automation experience preferred
• Understanding of PLCs preferred
• Understanding of HMI Applications preferred
• Positive attitude and willing to tackle the most difficult challenges
• Electrical skills preferred
• Mechanical skills preferred
• Knowledge of hand tools required
• Basic computer skills required
• Effectively solve problems using phone communication
• Communication skills required
• Organizational skills required
• Must have a valid driver’s license

Job Type: Full-time

Pay: $21.00 - $32.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• What motivates your work?
• Why are you interested in the Controls Tech role at KSi?

Experience:

• Mechanical knowledge: 2 years (Preferred)
• Customer service: 2 years (Preferred)
• Programmable logic controllers: 1 year (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: On the road

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