Description

Provides service facilitation to consumers participating in the Comprehensive Community Services (CCS) and Community Outreach Programs (COP). Provides ongoing assessment of consumers and completes all assigned documentation. Provides direct services and case management to adults or children with severe and persistent mental illness in the CCS and COS (Community Outreach Services) programs.

Examples of Duties

The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

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  Ensures that the service plan and service delivery for each consumer is integrated, coordinated and monitored, and is designed to support the consumer in a manner that helps the consumer to achieve the highest level of independent functioning.
• Works cooperatively with other agencies specific to consumer needs with consumer consent for the purpose of continuity of care.
• Provide ongoing assessment and treatment planning, case management, symptom management, medication monitoring, and court monitoring of clients with serious and persistent mental illness and co-occurring substance use.
• Maintain accurate and timely documentation in the form of assessments, treatment plans, progress notes, etc. as required by agency policy including the authorizing and distribution of funds when warranted
• Serves on community based interest groups/coalitions as assigned.
• Assists consumers with referrals to other agencies based on individual needs.
• Attends and participates in agency staffing and in-service.

Typical Qualifications

Desirable Knowledge and Abilities:

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  Good clinical skills, especially related to mental illnesses and substance abuse disorders
• Knowledge of DSM V, psychotropic medications, and their side effects
• Ability to communicate and work effectively in a positive manner with staff and clients
• Ability to respond appropriately in crisis situations
• Sensitivity toward cultural, ethnic and disability issues
• Good organizational and computer/typing skills
• Effective time management skills and the ability to multitask
• Ability to assist clients or authorize services to assist consumers with activities of daily living such as shopping, cleaning, and cooking
• Ability to set professional boundaries
• Has a working knowledge of Wisconsin Statutes Chapter 48, 51, 54, 55, 75 and 938.

Training and Experience:
A Master’s degree in social work preferred. Candidates with a Master’s degree in Psychology or other related field may also be considered. Eligible to be certified in the State of Wisconsin required. Able to converse in a direct, supportive manner. Able to function under stress, to seek assistance when needed and to make decisions. Able to work cooperatively with diverse agencies, families and staff members. Able to preserve patient confidentiality. Must have current valid Wisconsin driver’s license.

In evaluating candidates for this position, the County may consider a combination of education, training and experience which provides the necessary knowledge, skills and abilities to perform the duties of the position.