Job description
CURRENT VACANCY IS WITHIN THE BEHAVIORAL HEALTH & SOCIAL SERVICES
BRANCH OF THE HEALTH AND HUMAN SERVICES AGENCY
ORAL EXAM IS TENTATIVELY SCHEDULED FOR APRIL 2023
SKILLS OR EXPERIENCES LISTED UNDER THE IDEAL CANDIDATE
STATEMENT MAY ALSO BE USED TO SCREEN APPLICATIONS
SEE “SPECIAL REQUIREMENT” SECTION REGARDING
POSSESSION OF A VALID
DRIVER’S LICENSE
RESPONSES TO SUPPLEMENTAL QUESTIONS REQUIRED
FINAL FILING DATE: APRIL 06, 2023 AT 5:00 PM
SALARY INFORMATION
$2,999 - $3,828 APPROXIMATE MONTHLY* / $17.30- $22.08 APPROXIMATE HOURLY*
*Please refer to the appropriate Bargaining Unit Memorandum of Understanding for potential future salary increases*
Please visit https://www.shastacounty.gov/personnel/page/labor-agreements-mous
ABOUT SHASTA COUNTY
Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.
ABOUT THE DEPARTMENT
Health and Human Services Agency
The Shasta County Health and Human Services Agency (HHSA) partners with communities to protect and improve the health and well-being of Shasta County residents. Established in 2006, the HHSA is organized into four branches: Behavioral Health & Social Services, Public Health, Economic Mobility, with a centralized Administration Services. The HHSA promotes optimal health for all. The frail, the abused, the mentally ill and those without resources look to the HHSA for services and resources to meet their basic needs, and to protect their health and safety. This transformation improves efficiency, avoids unnecessary duplication of effort, encourages collaboration among programs and organizes the HHSA’s services to be more responsive to the needs of the public.
Children’s Services encompass the services that help ensure children are protected and safe. This branch investigates alleged abuse and neglect of children, and it licenses foster and adoptive homes for children who are experiencing traumatic events in their lives. The branch also encompasses children’s mental health and youth alcohol and drug services. This branch also works with juvenile justice and education to coordinate services for clients.
Adult Services focuses on issues that affect people eighteen and older. Adult mental health services include outpatient mental health care, 24-hour crisis stabilization services for people at risk of hospitalization, 24-hour crisis residential services, long-term placement services and referrals to local non-profit organizations that provide additional services. This branch also provides Adult Protective Services to follow-up on elder abuse reports. In-Home Supportive Services help those who need assistance with daily activities in order to remain safely in their own homes, and the Public Authority keeps a registry that helps In-Home Supportive Services recipients find a screened caregiver to provide those services. The Public Guardian helps citizens who are unable to manage their personal and financial affairs and may require guardianship or conservatorship. Mental Health Services Act administration is also housed in the Adult Services Branch.
ABOUT THE POSITION
Under supervision to perform a variety of paraprofessional health duties related to community outreach, referral-based client follow-up, and community organizing; and to perform related work as required.
One of the positions for Community Health Advocate will be able to provide interpretive services specializing in Spanish to English and English to Spanish.
DISTINGUISHING CHARACTERISTICS
The Community Health Advocate is a paraprofessional class and is distinguished from the professional classes in that the Community Health Advocate is not licensed to provide direct health care delivery. It is distinguished from a Public Health Assistant, who performs clerical work, assists the health professional in the clinic, and does not have responsibilities for independent community outreach.
IDEAL CANDIDATE
The ideal candidate will have experience working with individuals with mental illnesses/substance abuse issues, will have excellent communication and clerical skills, and be familiar with community services for individuals with mental illnesses/substance abuse issues and their family members. The ideal candidate will also contribute positively to our site culture. An ideal candidate will also possess the skills required to complete electronic health record documentation in a timely and quality manner.
The Health & Human Services Agency of Shasta County is committed to providing fair and equal access to services. If you share this same commitment, desire a meaningful career serving the public, and want the opportunity to make a difference for your community, consider a career with us. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and encourage applications from persons with diverse backgrounds and characteristics. The ideal candidate will be able to make an immediate positive impact on external and internal customers. With a professional attitude and appearance, the ideal candidate will demonstrate a desire for serving those in need while promoting community health and well-being. This individual will be a positive contributor to the site culture and exemplify the agency values of Collaboration, Adaptability, Respect and Excellence. We welcome a candidate who is interested in a fast-paced, team-oriented, collaborative environment. The ideal candidate will be good with communication, multitasking, organizing and have the ability to maintain strong interpersonal skills.
EXAMPLES OF ESSENTIAL DUTIES
Community Outreach: disseminate health education information and teach basic health practices relating to communicable disease, immunization, mental health, nutrition, and sanitation; relay and discuss findings on health needs and cultural attitudes of the community to the Health and Human Services Agency (HHSA); represents HHSA staff on selected community organizations and committees; act as catalyst for culturally appropriate problem solving through community networks to reduce health access barriers; collaborate in the development of culturally attuned services and outreach strategies; and act as liaison between community and the HHSA for improved service delivery.
Referral Based Follow up Activities: Support the work of the Public Health Nurses and other professional classes; provide appropriate client based interventions and follow up to improve identified health problems according to referrals and guidance from Public Health Nurses and other professional classes; clarify professional and medical instructions to community and referred clients; track and locate clients in support of follow up care; facilitate community and client coordination of HHSA services with other appropriate services; and facilitate culturally competent follow up especially with high-risk clients.
Community Organizing: May conduct and maintain needs assessment and resource inventory for community; may generate networks and effective community advisory groups to motivate positive health related change in the community and in health care services.
Community Health Advocate may translate on behalf of clients when no alternative translator is available and will perform other duties as assigned.
TYPICAL QUALIFICATIONS
Any combination of education and experience sufficient to directly demonstrate possession and application of the following:
Knowledge of: Health beliefs and potential health delivery barriers of target population; community outreach and organizing; and the culture of target population.
Ability to: Learn health principles of disease control including health practices related to communicable disease, immunization, mental health, nutrition, and sanitation; to speak Spanish, Mien, or another Southeast Asian language; communicate health principles in a culturally appropriate manner to target populations; work well with HHSA professionals; work well with community members of target population; and organize community networks and Community Advisory Committee.
These standards are typically attained with one (1) year of experience in community outreach or paraprofessional work in a health or social services setting; 15 semester units, including 8 or more in behavioral, health or social sciences, and may be substituted for one year of experience.
SPECIAL REQUIREMENT
Possession of a valid California driver's license.
SUPPLEMENTAL QUESTIONS
Responses to the following must be submitted with a completed application.
Do you have experience providing interpreting services between medical providers and clients? Yes__ No__- If yes, please describe your experience. If no, please type “n/a”.
- What languages can you speak fluently?
- What languages can you write fluently?
- Do you have 1 year of experience in a mental health or social services setting? Yes __ No __
- If yes, please list the number of years and name of the organization(s). If no, please type “n/a.”
- Do you have 15 semester units, including 8 or more in behavioral, health, or social sciences? Yes __ No __
- If yes, please list in what. If no, please type “n/a.”
- I understand that if I answered “yes” to any of the above questions, but did not give the requested additional information or did not completely answer a question, my application may be considered incomplete and screened out? Yes__ No__
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.
The noise level in the work environment is usually moderate.
OTHER CONSIDERATIONS
All new employees are required to have their paycheck directly deposited to a bank account.- Some positions may require a valid California driver's license and acceptable driving record according to County policy.
- Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
- As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints). An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.
- Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing.
- Shasta County participates in E-Verify. For more information click here. If you do not have internet access, contact Personnel at (530) 225-5515 to request a flyer.
- In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.
- Positions in this classification are covered by a collective bargaining agreement between the County and the United Public Employees of California – General
- Employees in this classification are covered under the CalPERS retirement program. Depending on the provisions of the California Public Employees’ Pension Reform Act (PEPRA) and other applicable laws, an employee in this classification will be covered under one of the following CalPERS retirement formulas: (1) 2% at 55, (2) 2% at 60, or (3) 2% at 62. An employee in this classification will also contribute up to 8.75% his/her pay to this plan or will contribute such other amount to the plan as authorized by PEPRA and other applicable laws. Please visit our employees benefit page at Employee Benefits for additional information regarding benefits and CalPERS coverage information. The provisions in this flyer and on the County’s website are for information purposes only. To the extent the provisions of the flyer or the County’s website are inconsistent with PEPRA and other applicable laws, PEPRA and other applicable laws shall govern.
APPLICATION AND SELECTION PROCEDURES
Shasta County Personnel will accept applications and responses to the supplemental questions until 5:00 p.m., on April 06, 2023. A Resume and/or Cover Letter will be accepted in addition to the application form but will not serve as a substitute for a completed application.
It is not acceptable to complete the application with statements such as, “Refer to Resume and/or Cover Letter,” or “See Attached Resume and/or Cover Letter” the employment application must be completed in its entirety prior to submission. Incomplete applications will not be processed. Closing date postmarks or faxes will
NOT be accepted. This recruitment will establish a list that may or may not be used by other departments. Prior applicants must reapply to be considered.
Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination. Meeting the announced requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.
Veterans' Credit : Veterans (as defined by California Government Code section 18973) who have been discharged from military service under conditions other than dishonorable and who receive a passing score on all components of the employment examinations (up to and including oral examinations) shall receive credit for an additional five points to be added to their final examination score. To be considered for this credit, a veteran MUST provide a copy of his or her discharge document (DD-214 or equivalent) and information as to the type of discharge (honorable, dishonorable, etc.) WITH THE EMPLOYMENT APPLICATION ON OR BEFORE THE FINAL FILING DATE.
Applicants are encouraged to apply on-line at apply online or submit an application to the Shasta County Personnel Office.
Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.
NOTE:
Various bargaining units may have benefits that alter from this general summary. This summary of benefits is not a binding document and is provided as a courtesy. Refer to labor agreements (MOUs) for specific benefit information.
THESE BENEFITS DO NOT APPLY TO EXTRA HELP EMPLOYEES
Holidays:
12 paid holidays (96 hours) per year.
Vacation:
10 working days a year during the first three years of service; 15 working days a year - 4 through 9 years of service; 17 working days a year - 10 through 15 years of service; 20 working days a year - 16 or more years of service. Note - accrued vacation leave may not be used until after six months of employment. For purposes of vacation accrual, a working day is no more than 8 hours.
Sick Leave:
96 hours of sick leave are earned each year with no maximum accrual. Employees terminating in good standing after completion of 5 years of continuous service will receive a pro-rata payoff of accumulated sick leave. Unused sick leave may be converted to PERS service credit upon retirement. Note - accrued sick leave may not be used until after three months of employment. Accrued paid leave benefits are used in conjunction with FMLA/CFRA as appropriate.
Bereavement:
Maximum of 24 hours for each non-concurrent death in the immediate family.
Health Plan:
Shasta County contracts with PERS for medical insurance and has an alternative Blue Cross plan. Employees in the Teamsters bargaining unit are insured through a Teamsters Trust plan. Depending on the plan selected, the County pays most, or all, of the employee premium, and contributes a portion of the dependent premium. Contributions are made for a portion of a retiree's insurance premium.
Dental Plan:
The County pays a portion of the employee's and dependents' premium for dental insurance. The employee pays the full premium during the first six months of coverage.
Vision Plan:
The County pays the employee premium and employees may enroll dependents at their own expense.
Life Insurance:
The County pays the premium for life insurance for most employees. The amount of coverage varies by bargaining unit.
Retirement:
The County is in the Public Employees' Retirement System (CalPERS) coordinated with Social Security. Members hired prior to May 8, 2011 are covered under the retirement formula of 2% @ 55 benefit. Members hired after May 8, 2011 but before January 1, 2013 are covered under the retirement formula of 2% @ 60 benefit. Members hired after January 1, 2013 are covered under the California Public Employees Pension Reform Act (PEPRA) with a benefit formula of 2% @ 62. Please review the specific MOU for stipulated retirement formulas.
Employees pay 7.75% of his or her salary, on a pre-tax basis for a period of time as specified in his or her labor contact, or Personnel Rules as appropriate.
Miscellaneous:
- Deferred Compensation plans available through specified companies.
- IRC Section 125 plan available for pre-tax payroll deductions for contributions towards un-reimbursed medical expenses and dependent care.
- Optional insurance products are available.
SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
Any information on this page or links is subject to change without notice.
Shasta County Personnel
1450 Court Street, Room 348
Redding, CA 96001-1676
(530) 225-5515
Comments, please email: schr@co.shasta.ca.us
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