Job description

Do you want to be part of a team? Do you want to work from home 4 days a week? Do you want paid time off to support the Community? At Hardenbergh Insurance Group you can have it all!

HIG (voted one of the top businesses to work for in the Philly region) is looking for a Business Insurance Account Manager to join our team.

The primary responsibility of this role is to service the assigned business insurance clients. Service includes: Act as the primary point of contact for client requests, provide guidance to clients on their insurance program, and communicate with insurance carriers for changes to and renewals of insurance coverage.

HIG values prompt client service while adhering to policies and procedures. HIG promotes team member professional development. HIG supports the locate Community.

Duties and Responsibilities:

• Provide guidance to clients through the policy year and renewal cycle on assigned small business accounts, including but not limited to remarketing, account rounding, and other related policy management activities.
• Process all change requests from assigned clients.
• Research and respond to all client and carrier inquiries.
• Submit First Notice of Loss to carrier and assist in claim resolution when needed.
• Review expiration list and take appropriate action on each policy utilizing the Agency Management System & department processes and procedures.
• Perform other assignments/projects at Manager’s request.

Minimum Qualifications:

• Must maintain a Producer’s Insurance License.
• Must have a minimum of 2 years experience in Commercial Insurance
• Must be proficient in Microsoft Office Suite programs.
• Must be able to communicate clearly and concisely (written & verbal).
• Must have strong problem-solving skills and ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must provide prompt & accurate responses.

Experience in Applied EPIC preferred but not mandatory

Work in the office one a day week from either Marlton (Main Office) or Vineland (Satellite Office)

• Yes

Job Type: Permanent

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Supplemental pay types:

• Bonus pay

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Hybrid remote

Application Question(s):

• Applied - Epic experience preferred

Education:

• High school or equivalent (Required)

Experience:

• Account Management: 2 years (Required)

License/Certification:

• NJ Insurance Producer License (Required)

Work Location: Hybrid remote in Vineland, NJ 08360

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