Job Description:

The Business Operations Coordinator works closely with a leadership team, department, or service line on business operations strategy and task management, coordination of local or system-wide strategic initiatives, and serves as a liaison with internal and external stakeholders. Primary responsibilities include tactical and operational support including project planning, coordination of resources, and performance tracking.

Scope

As a Clinic Business Coordinator, you will need to know how to
Assist the Practice Manager with the overall staffing and scheduling of clinic personnel and edit time records, ensuring that staff performs within established policy and procedures
Work collaboratively with Practice Manager to recruit, orient, train, and evaluate staff
Support financial accountability for department functioning and examine alternative methods of providing required services in order to reduce departmental supply and personnel costs
Review Press Ganey survey data and work in conjunction with leaders and staff to implement action plans addressing patient satisfaction feedback
Address patient complaints and communicate concerns or potential patient care risks to clinic leaders, ensuring that follow-up occurs
Greet the patient and answer the telephone, communicate general practice information to patients and family members and provide patients with appropriate paperwork Gathers accurate information by interviewing patients, verifying insurance coverage, and recording information using registration software, and obtaining signatures, for each patient encounter; and facilitate the collection of co-payments, past due balances and payments at time of service
Utilize provider protocols, schedule appointments, referrals and diagnostic tests, and maintain, update and distribute schedule
Lead HIM functions to regulatory and compliance standards
Manage flow of information between departments including forms, meeting minutes, invoices, ordering and data
Interact with various departments, community partners and community toward organizational goals
Maintain filing systems, relevant databases, and tracking/reporting for special initiatives.
Minimum Qualifications

High School Diploma or equivalent, required- Minimum of three (3) years of related healthcare experience, required- General knowledge of medical terminology, CPT4, ICDCM, Medicare, Medicaid and insurance guidelines, required- Intermediate accounting and finance skills, required- Current BLS certification endorsed by the American Heart Association or the ability to obtain within three (3) months of hire (with prior approval), required

Physical Requirements:

Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching.

Location:

Broadwater Clinic, MGBL West End MOB - Billings

Work City:

Billings

Work State:

Montana

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$17.59 - $30.24

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package and our commitment to diversity, equity, and inclusion .