Job description

The Client Services Coordinator will provide support to our clients and brand who are interested in advertising partnerships. This role includes: coordinating, executing, and actively managing activities and administrative tasks with clients. This coordination and support span from sending pitches, managing new leads, following up, and ongoing account management.

In this role, you will primarily interact with clients and brands over email. Strong informal written communication with a friendly tone is key!

Our goal is to help our clients + brands feel seen, heard, appreciated, and celebrated. Being able to write in a way that helps them feel that supportive energy from a real-life human is essential!

Desired Skills and Experience

• Positive Attitude and Resourceful Mindset
• Proactive and takes initiative - you know how to make things happen
• Highly organized and very comfortable creating + documenting systems and processes if they don't exist.
• A genuine desire to take care, go above and beyond, and building relationships with clients and contacts.
• Able to verbally process ideas and information, create a plan, and project manage the plan.
• Prior work experience in recruiting, sales, or PR is a plus!

Additional attributes we seek:

• Self-motivated and a team player
• Detail-oriented
• Excellent with efficiency and follow-through
• Solution-oriented
• Comfortable working on a computer and learning new software + tools. (ie: Project Management Software, Invoicing Software, etc)

This position is NOT for:

• Someone who needs to be managed closely or struggles to prioritize independently.
• Someone who struggles with time management, meeting deadlines or creating processes from scratch in the absence of having one.
• Someone who hates the idea of pivoting and isn’t open to learning.
• Someone who doesn't have experience working in a mostly computer-based role.

Work Schedule

• While this role is mostly remote, and flexible with hours, we will also meet up to work together in person at my co-working space in Fairport. We will likely do this more in the beginning for onboaring and training, and then come up with a cadence that works after that. (Example: 4 times per month)

Job Types: Part-time, Contract

Pay: From $20.00 per hour

Benefits:

• Flexible schedule
• Paid training
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Fairport, NY 14450: Reliably commute or planning to relocate before starting work (Required)

Experience:

• client service: 1 year (Preferred)

Work Location: Hybrid remote in Fairport, NY 14450

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