Job description
The Mom Project is excited to partner with Cognizant in their search for a Client Partner-Insurance . This role will be a hybrid setup with 2-3 days onsite at Cognizant's Teaneck, NJ, New York, NY, Chicago, IL, Dallas, TX, San Francisco, or Los Angeles, CA office. There is no remote capability for this role.Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Cognizant’s Insurance business unit is one of Cognizant’s highest-growth businesses and a critical part of Cognizant’s business strategy.
Summary:
Client Leaders/Partners play a key role in our growth and are tasked with rapid business expansion within their assigned accounts, responsible for growth, health, and future prospects of account relationships. The Client Partner is the end-to-end account owner responsible for overall account P&L and senior client relationships. This role requires extensive CxO-level relationship building and executive connects, as well as a focus on revenues, operating margin, customer satisfaction, and employee growth and development. Must bring top-notch consulting/relationship management skills and a deep appreciation of IT tools, techniques, systems, and solutions. The Client Partner will be held accountable against Measurable Revenue/Profit Growth within set timelines.
Key Responsibilities:
Drive profitable growth of the account relationship
Review the performance metrics of the account with the delivery, operations, and finance teams on a regular basis
Be part of senior management reviews for the performance metrics of the account relationship
Collaborate with multiple service lines, innovation teams, and business teams in Cognizant to formulate a business plan and execute it for the account relationship
Have regular meetings and interface with the customer decision-makers and influencers
Have a complete understanding of the relationship position within the account
Responsible for the execution and customer satisfaction in all the revenue portfolios within the account
Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account
Shape the thought leadership agenda
Actively drive execution of the innovation agenda for the portfolio
Focus on developing a plan for increasing the visibility of Cognizant in the account relationship and in the Insurance industry
Required Qualifications:
A minimum of 15 years of experience in a client-facing role or account leadership role in the IT professional services or management consulting firm
Experience in leading diverse teams, the experience of cultivating and collaborating in a multicultural environment
Strong experience with the global service delivery model
Bachelor’s Degree or equivalent combination of education, training, and experience
Additional Qualifications:
Master of Business Administration Degree
In-depth understanding of business problem domain, technology, and services solution domains
Understanding and thought leadership in technology, services, and business trends and their direct and indirect impacts on the outcomes of the customer and our organization
Strong performance track record of managing different portfolios-ranging from sales, new sales, programs, and existing annuity business
Strong relationship-oriented bent of mind demonstrated capabilities in building and sustaining CxO relationships
Strategic thinking and the confidence and ability to plan ahead and stay the course
Ability to navigate a large organization, work in a multi-dimensional matrix, and have the power of persuasion through content and confidence
Strong executive presence and gravitas
Strong leadership skills and demonstrated capabilities of being a thought leader
Excellent problem-solving, communication, and client-management skills are essential
Proven record of building and maintaining long-term relationships at senior (CXO and CXO-1) levels
Comfortability presenting to C-level executives, and senior business and technology leaders, and must be persuasive and influential
Ability to manage a client P&L of at least $35/40 million dollars, including reporting and metric assessment for the account
Knowledge of value articulation principals including client ROI and appropriate storyboarding techniques
Knowledge of client context and client engagement guidelines including organizational sensitivities to consistently look for new solutions
Ability to conceptualize, analyze, create a blueprint for business transformations and present solutions in the Insurance domain
Preferred Qualifications, Skills, & Abilities:
The candidate must bring experience, insight, and credibility in the Insurance domain
The candidate must be able to work in a dynamic, entrepreneurial environment
Benefits and Wellbeing Highlights:
Medical + Prescription Benefits, including a Health Concierge Team and Telemedicine
Dental + Vision Benefits
Physical + Mental Wellbeing Support and Programs
Income Protection through Life Insurance
Leave of Absence Policy and Disability Insurance, including Parental Leave
Savings and Spending Accounts, including Dependent Care FSA and transportation/parking
Family Care Benefits
Pregnancy, Adoption, Surrogacy, and Parenting Support Program
Fertility Support
Family Support Program
Back-Up Care
Breast Milk Shipping Program
College Coach
Pet Insurance + Wellness Program
401K Retirement Savings Plan
Employee Stock Purchase Program
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Cognizant is committed to veteran and military communities. Cognizant is recognized as a military-friendly employer and is a coalition member of the Veteran Jobs Mission. Our business resource group Veterans Network assists our military associates in building and growing a career at Cognizant and allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.
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