Job description
About Us:
As a member of our benefits and HR consulting team, you’ll help our clients - employers of all sizes, across all industries - build workplaces that work better. Responsibilities:
#LI-MB1 Additional Information:
We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper.We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 40,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.
As a member of our benefits and HR consulting team, you’ll help our clients - employers of all sizes, across all industries - build workplaces that work better.
Position Summary: The Client Service Executive is accountable for expanding existing relationships and delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of client accounts within a branch.
- This role directly contributes to key business outcomes such as revenue growth, client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement.
- The CS Executive's primary areas of focus are; Supporting the business priorities of Branch Managers, Production team members, and the client service function
- Growing revenue by successfully counseling clients on additional lines of insurance or limit increases that should be considered based on the details of each client's unique exposure to risk
- Delivering high quality client service consistent with AJG operational standards and practices
- Achieving operational productivity and performance metrics consistently.
- Further responsibilities include:
- Growing and profitably managing an assigned group of client accounts successfully
- Building relationships with existing clients by providing exceptional ongoing customer care
- Seeking referrals from current client base to solicit new business prospects
- Securing existing business and actively driving the sale of additional services and lines of coverage.
Required:
- Bachelor's degree with 5+ years client service and/or claims management experience
OR
- High School degree/GED with 10+ years client service and/or claims management experience.
- Must hold a Producer's license and be able to travel up to 25% of the time.
- Proficiency necessary in Microsoft office applications and in using technology as a tool to maximize productivity and quality.
- Previous experience in managing client relationships essential.
- Must possess strong written and verbal communication skills.
Behaviors:
- Must be able to build collaborative and mutually meaningful relationships with internal and external clients
- Able to facilitate and/or lead group meetings with internal and external clients
- Effectively manage/balance multiple and sometimes competing priorities.
- Needs to be comfortable analyzing and using data to make decisions, working in a self-directed manner, and to act as a role model for high performance and Gallagher's shared values.
#LI-MB1
Click Here to review our U.S. Eligibility Requirements
We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.
caravetterealestate.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caravetterealestate.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, caravetterealestate.com is the ideal place to find your next job.