PRIMARY PURPOSE:

It is the responsibility of the Retail Cashier to provide customers with assistance and excellent guest service while maintaining a consistent image and a comfortable shopping environment. All duties are performed in accordance with departmental and MGM Resorts policies, practices and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Greets all customers, rings sales on the register, gives correct change and sales receipt, and bags merchandise.
• Answers phones promptly and courteously within three rings and takes accurate messages when necessary.
• Maintains floor standards, customer service standards, and utilizes selling skills.
• Folds and hangs merchandise, replenishes stock (including cigarettes, cigars, sundries, magazines, newspapers, candy, gum, chips, and sodas), maintains stock on racks, shelves, glass cases and armoires.
• Directs customer requests to the Selling Supervisor and/or Assistant Store Manager.
• Assists in preparation of physical inventory or cycle counts, including counting and performing inventory.
• Performs shift housekeeping duties to maintain tidy appearance of sales floor.
• Follows cash handling procedures (including counting cash, checks, charges, comps and completing settlement cards and envelopes).
• Writes information on cashier report and returns drawer to Satellite Cage.