Case Support Specialist-Process Clerk

Full Time
Tampa, FL 33609
Posted
Job description

Why Greentree Legal?

Our team is comprised of industry professionals with successful track record, exceptional leadership skills and ethical business practices.

Our company is well positioned for continued growth, with opportunities for career path development and job security.

Our culture encourages collaborative input with emphasis on personal growth and work life balance.

Greentree Legal: An award-winning litigation support company specializing in Nationwide Service of Process, Skip Trace, and Electronic Filing . Seeks dynamic individuals to join our growing team as we expand our footprint throughout Florida and the US. Seeking multiple candidates to accommodate growth. Our strength is in our leadership team with proven track record of leading by example. We place importance on work life balance and emphasis on core values that support encourage and promote individuals with likeminded work ethic. Ideal candidates will possess verifiable experience working in a service business or a relevant office environment. Candidates should enjoy remote work environment and maintain the ability to attend training sessions from either our Tampa, FL or Cincinnati OH location. Candidates will thrive in this role by maintaining consistency with attention to detail the ability to pivot, cross train and reprioritize task assignments . Apply today to begin exploring the opportunity to expand your professional goals and career path.

Primary Duties and Responsibilities:

· Input and monitor cases through client specific milestones, county, and state court requirements.

· Prioritize case status using daily reports. Dispatch and assign jobs to servers

· Daily review of all open file and prioritizing by utilizing case management software and reports.

· Track cases through court process-Learning court docket management and using resource guides with State and County specifics.

· Provide effective communication with internal team, clerks and clients via email and telephone.

· Conduct audits on aged cases utilizing internal reports-escalating delayed files to management.

· Monitor and correspond with client and county court clerks regarding various delays and case milestones.

· Document telephonic conversations and emails in software to assist team members in case management.

· Monitor and assign all incoming emails from clients and courts -prioritizing accordingly.

· Effectively communicates to internal and external clients quality control discoveries. .

· Performs other projects and duties as assigned by management

· Serve as a backup to other team members when required.

· Maintain positive attitude and desire to learn while exhibiting professionalism.

Minimum Qualifications:

· High school diploma or equivalent

· Minimum 2 years of office experience

· Proficient Typing Speed and accuracy

· Professional communication skills verbal and written

· Previous experience with legal documents and court process preferred-not required.

· Enjoys fast paced environment with shifting prioritization of case management.

Full-time position (40) Hours/Week

Small team environment. Daily Attendance required Monday-Friday

Must submit Resume . During the interview/onboard process References will be requested and a background check conducted.

Job Types: Full-time, Contract

Pay: $17.00 - $23.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Tampa, FL 33609: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Office Work: 2 years (Required)

Work Location: Hybrid remote in Tampa, FL 33609

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