Job description

Location: Pompano Beach

Pay Rate: $16.00 to $18.00 depending on experience

Working hours: Monday through Friday 8am to 5pm

Job Title: Bilingual Customer Service Representative.

Work experience requirements:
Position requires a computer literate candidate with an aptitude for Windows applications and the ability to
pick up tasks quickly. Candidate must have the ability to take initiative and have strong daily multi-tasking
and prioritizing skills. Overall good judgment and a resourceful nature are key. Must be motivated, goal-
oriented self-starter and team player with excellent interpersonal and phone skills.

Requirements:

• Must have customer and administrative experience.
• Ability to speak and write in English and Spanish.
• Good communication skills both written and verbal.
• Candidate will assist Key Account Manager with customer orders, PO’s, accounting, clerical, etc…

Duties:

• Answer phones in a timely and prompt manner.
• Get information to provide customers with answers on their FIRST phone call.
• Ensure that all the accounts have a satisfactory completion of orders and prompt follow-up

regarding complaints, problems while maintaining P.A.C.A. regulations.

• Provide assistance and support to the sales team by processing invoices, emails and EDI

transmissions.

• Provide general support by answering phones, processing orders, booking

ground and air transportation other administrative support as needed.

• Check orders with transportation companies for on time pickup and delivery.
• Acts as liaison between the Sales, Warehouse, Accounting and Procurement Departments.
• Other duties assigned

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Pompano Beach, FL: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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