At Sunseeker Resort Charlotte Harbor we believe you are at the heart of our success. Opening in Fall 2023, Florida’s newest destination resort is a wholly owned subsidiary of Allegiant Travel Company and occupies over 22 waterfront acres with 785 guestrooms, including 189 Signature Sunsuites™. Set upon the Peace River and Florida Gulf Coast, this premier property offers 20 original food and beverage concepts; including seven stand-alone restaurants, eleven bars and lounges, two poolside offerings, and a 25,000-square-foot multi-dining experience. Additional hotel amenities include a waterfront promenade, two unique rooftop and waterfront pool experiences, 60,000 square feet of combined convention space, a full-service spa and salon, a 7,100-square-foot state-of-the-art fitness center with four group exercise studios with specialty instructor lead classes, six retail and market shops, and an 18-hole championship level golf club exclusive to hotel guests only. The resort is conveniently located within a short drive of Punta Gorda, Fort Myers, Sarasota, St. Petersburg-Clearwater, and Tampa airports. We recognize that our employees truly bring something special to Sunseeker Resorts and our mission is to find the most talented and unique team members wishing to create memorable moments for our future guests.

Sunseeker Resort Charlotte Harbor is currently searching for a Beverage Manager to join our opening team!

The Beverage Manager is responsible for overseeing the day-to-day operations of the resort’s Beverage program including, but limited to, training staff, managing vendors, ensuring all health/safety procedures are met and contributing to the department’s overall success by making sure the beverage program is functioning efficiently and inviting for customers to relax in. The Beverage Manager will be ensuring the bar’s inventory is well-stocked, assist with inventory and ordering, supporting the restaurant’s operational objections and provide leadership support to the Director of Beverage.

All duties are performed in accordance with department and Sunseeker Resorts policies, practices, and procedures.

Job Duties

• Responsible for inventory, ordering of beverage items – liquor, beer, wine, and beverage/barware items
• Meets bar financial objectives by watching labor and overhead costs, collecting revenues; controlling alcoholic beverage portions
• Responsible for implementing and holding strict standards for safety and sanitation as well as overall bar organization and storage
• Keeps accurate inventory of bar supplies, product, and keep up with par levels/stocking
• Responsible for implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.
• Keeps bar equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
• Maintains safe, secure, legal, and healthy environment by establishing, following, and enforcing sanitation and quality of drink preparation and service standards and procedures; monitoring customers alcohol consumption.
• Responsible for recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining team members; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Maintains bar atmosphere by arranging bottles and glasses displays; encouraging comradery; arranging entertainment; controlling lighting, background music, and video displays.
• Must acquire strong knowledge of our POS system and act as the point of contact for any technical support and/or maintenance necessary
• Ability to meet deadlines and work well under pressure
• Manages controllable costs to goal and is responsible for the overall bar and beverage P&L results
• Keep a clear line of communication within the team including Managers, Chefs, and General Manager
• Maintains floor presence the majority of the shifts, including table/seat touching
• Creates team member schedules, ensuring fairness and complete coverage and proper labor budget
• Mix drinks, pour, and serve wine, beer, and other beverages as needed to assist staff as necessary
• Handle paperwork and other administrative duties
• Holds daily pre-shift meetings and keeps staff informed (per shift) and handle complaints, conflicts, questions, and suggestions from restaurant team members
• Create ways to further enrich the guest experience by continuously reviewing, implementing and refining procedures to ensure every opportunity to offer extraordinary guest experiences while maintaining a culture of smiles, retention of luxury standards
• Proactively seek guest feedback and liaise with other departments when opportunities present themselves ensuring a seamless and elevated guest experience
• Manage guest requests and own all complaints; resolve issues immediately and follow up to ensure the guest’s satisfaction
• Develop collaborative relationships and synergy with other departments such as Restaurant Operations, Convention Sales & Services, Catering, Special Events, Facilities, Security, Front Services, Front Office, F&B, Golf Course and Executive Offices
• Foster a management team that possesses and delivers on key strategies of guest service, team member relations, team cooperation, financial responsibility and asset management
• Ensure all accounting matters are handled in compliance with company policy
• Perform other functions as needed

Minimum Requirements

Combination of Education and Experience will be considered. Sunseeker Resorts performs criminal background checks on all candidates. Candidates will need to be authorized to work in the US as defined by the Immigration Act of 1986. Sunseeker Resorts uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States. For more details on E-Verify visit e-verify.gov.

Required:

• Bachelor’s degree preferred in hospitality management or related field
• Minimum of two (2) years’ work experience in a management position in a Full Service, High-Volume Restaurant/Bar
• SERV Safe certification and or relative related training associated with Food Safety, and HAACP systems
• Previous Mixology and Beverage program experience
• Experience in food safety audits/sanitation standards in restaurants or retail foodservice operations

Other Minimum Requirements

• Ability to work varied shifts, including weekends and holidays
• Ability to function well under pressure, manage multiple priorities, and meet established deadlines
• Must possess mature personal discretion and sound judgment
• Strong leadership abilities, sound judgment, superior problem solving and decision-making skills
• Excellent organizational, analytical and project management skills, with particular attention to quality and detail
• Interpersonal skills to deal effectively with all business contacts
• Professional appearance and demeanor
• Ability to work independently, as well as lead, manage and motivate a team
• Willingness to work and succeed in a fast-paced environment and stay calm under pressure
• Analytical skills and a solid understanding of business management practices and strategies
• Highly Organized
• Strong communication skills. Written and verbal
• Able to understand, speak and follow written and verbal instruction in English
• Ability to demonstrate discretion and leadership in complex team member relations matters.
• The ability to stay positive and calm under pressure.
• A strong work ethic and a desire to learn and grow
• Strong leadership skills
• Multi-task and have a great sense of urgency with changing priorities
• Work independently as well as in a team environment
• Work under pressure and meet deadlines
• Follow Company Budgets and established goals

Benefits of being a Sunseeker Team Member

Working for a Company that truly values its Team Members is one of the great advantages of being a member of the Sunseeker Team. We’re proud to reward the talent, hard work, and dedication of our Team Members with an attractive Benefits package including:

• Medical, Dental & Vision Insurance
• Company Paid Life & AD&D
• Long-term Disability
• 401(k)
• Travel Benefits

EEO Statement