BAAS05-2023-00766-Office Support Specialist-Cheyenne
Job description
GENERAL DESCRIPTION:
This position provides administrative and fiscal support for the entire agency. The individual in this position is an integral part of the customer experience and acts as the first point of contact for our guests, in person or on the phone. Interprets and applies policies, procedures and guidelines while representing and serving Wyoming's Livestock industry through protecting livestock health and verifying livestock ownership.
Human Resource Contact: Nicki Reitmeyer / 307-777-6219 / nicki.reitmeyer@wyo.gov
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed in the job level.
- Greets, screens visitors, interviews customers/clients to evaluate and determine needs and direct phone calls to appropriate staff.
- Processes, sorts, and routes incoming mail.
- Oversees receipt and distribution of office supplies for office and field staff within the agency.
- Maintains agency files and records; inputs data into databases.
- Coordinates with all unit inventory contacts to help maintain the agency-wide database of inventory and fixed assets and assist the CFO with annual reporting, asset purchase and or disposal tracking
- Performs financial processing functions for transactions for both routine and non-routine or unusual nature.
- Receives and examines fiscal documents to determine budget/expenditure coding, ensures necessary supporting documents and appropriate approvals are included with submissions.
- Enters WOLFS documents for payments.
- Investigates and resolves issues with incomplete, rejected, out of balance transactions or system irregularities. Brings to management's attention any unresolved matters.
- Involved with all routine tasks associated with accounts payable and accounts receivable of the agency, including but not limited to preparing reports, tracking, database entry, cash receipts, returned checks and collections
- Process grant vouchers, brucellosis reimbursements and track/report all expenses related to federal cooperative grant agreements, to track grant budget.
- Will assist any unit within the agency with research, recording and/or reporting of information and or special projects as they may arise.
PREFERENCES:
Preference may be given to those with front desk experience or office support experience.
KNOWLEDGE:
Knowledge of customer service principles, interpersonal skills and multiline phone equipment and email.- Advanced usage of Microsoft Office Suite, including Excel and Access.
- Organization skills, ability to prioritize work to maximum performance with little or no day to day guidance and adhering to deadlines.
- Ability to work as part of a team or independently.
- Must be tactful, respectful and patient when dealing with members of the public and colleagues. Must be able to remain calm under pressure.
- Knowledge of State and Federal codes, regulations and related statues.
- Thorough knowledge and understanding of Wyoming Statues and WLSB.
- Knowledge of basic accounting and business principles.
- Knowledge of data entry in the WOLFS system.
- Knowledge of computer program applications, data management and record keeping
- Ability to be flexible and multitask.
MINIMUM QUALIFICATIONS:
PHYSICAL WORKING CONDITIONS:
Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.- Special physical demands are not required to perform the work.
NOTES:
FLSA: Non-exempt- This is an in office position working Monday - Friday from 8-5.
051-Livestock Board
Click here to view the State of Wyoming Classification and Pay Structure.
URL: http://agency.governmentjobs.com/wyoming/default.cfm
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
There are many benefits to living and working in Wyoming. Beautiful country with wide-open spaces and clean air, great recreational opportunities, and no State income tax to mention a few! In addition, the State of Wyoming offers State employees a very generous benefits package. Please click here for more information on the State of Wyoming employee benefits*.
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