Job description
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Learning, referencing and applying product knowledge information to recommend, select, and obtain merchandise based on customers' needs.
Proactively seeking opportunities to up sell and add-on additional merchandise, while enhancing the customer's experience, not overwhelming them.
Assist with establishing, meeting, and exceeding sales and performance goals
Building lasting relationships with customers and expanding the client book
Co-managing sales team by continually motivating staff to exceed sales and productivity goals while setting the store standard in fostering a positive, upbeat and energetic atmosphere
Connecting with customers and understanding their needs, such as documenting and communicating customer requests
Accurately and efficiently facilitating and overseeing customer purchases and return transactions
Watching for, recognizing, and handling loss prevention situations by displaying exemplary customer service
Co-managing the daily operations of the store through monitoring and managing various levels of store staff
Maintaining a knowledge of inventory, scheduling, setting sales goals, and training of sales associates
Ensuring that store merchandising, windows, and visual displays are maintained and consistent with the brand image
Maintaining clear, concise, and constructive communication lines open between sales team and corporate office
Seeking out top talent for the sales team through networking and recruiting
Maintaining employee relations, problem solving, and acting as a leader to the sales team
Maintain a professional and positive work environment
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Exceptional communication skills, written and verbal
Strong work ethic and leadership qualities
Ability to analyze sales reports and data to determine business needs and develop strategies
Know how to trouble shoot, problem solve, and work well under pressure
Ability to multi-task, prioritize, and manage team
Strong organizational and customer service skills
Resourceful, hands-on, and able to sense urgency
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HS Diploma Required; Associate’s/Bachelor’s degrees preferred
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Minimum 5 years’ experience in luxury retail store environment
Minimum 2 years of luxury retail management
Health & Wellbeing Benefits Plan include
- Medical, Dental, Vision, and
- Flexible Spending Accounts (FSA) & Dependent Care Accounts
- Commuter & Parking Saving Accounts
- 401(k) Enrollment - Traditional 401(k)
- Paid Time Off & Sick Leave
- Voluntary Additional Life & Disability Coverage for Spouse and Child(ren)
- Basic Life and Disability
- Short/Long-Term Disability
- Accident & Critical Illness
- Employee Assistance Programs
- Pet Insurance
- Personal Clothing Discount and C lothing Allotment
Note: Availability of the benefits are based on location & employment type and may have certain eligibility requirements. John Varvatos reserves the right to amend or withdraw these benefits at any time.
Pay Range in Houston, TX:
Exact compensation may vary based on skills, experience, and location.
Base Salary:
$23/hr - $24/hr
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