Assistant General Manager (AGM)
Job description
The job description of an assistant general manager of the hotel includes the following:
- Schedule and coordinate meetings.
- Conduct employee performance reviews.
- Develop good customer relationships.
- Participate in recruitment and dismissal processes.
- Smooth out problems within the workplace.
- Address employee and customer concerns.
- Develop strategies for better workplace efficiency and goal achievement.
- Email and phone correspondence.
- Liaise between managers, customers and employees.
- Provide direction to staff.
- Monitor spending patterns and budget.
- Fill in for General Manager (GM) in times of absence. Make executive decisions, hold meetings and provide accountability.
- Troubleshoot POS system.
- Support ongoing learning and development of team members.
- Help create and foster a respectful and inclusive team environment.
- Manage day to day operations of the hotel.
Job Types: Full-time, Part-time
Pay: $15.00 - $28.00 per hour
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Platte City, MO 64079: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 2 years (Preferred)
- Hotel management: 2 years (Preferred)
- Front desk: 1 year (Preferred)
Work Location: In person
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