Job description

Cyber Quest Assistant Arcade Manager

Company Description:

Cyber Quest is a unique arcade that features family-friendly games for people of all ages to enjoy together.

Job Summary:

As an Arcade Assistant Manager, you are responsible for overseeing all phases of center operations along with building an accomplished and effective team. We are looking for a fun, energetic person to join our team at Soaring Eagle Casino & Resort!

Qualification and Must-Have Skills:

• Be passionate about play and children, enjoy meeting new people
• Must be able to complete and pass required background screening (which may include a drug test)
• Ability to work a variety of shifts, this includes evenings and weekends, plus holidays on a full-time basis (32+ hours)
• Must be 18 years of age or older with an ability to work in a casino/gaming environment
• An Associates Degree in Business Management, Education or Child-Care Management (preferred)
• Management experience (minimum one-year required)
• Basic computer proficiency and cashiering experience (preferred)

Job Duties:

• Oversee the operation of the center and report results and opportunities to the Directors of Operations.
• Hire, train, and lead a staff that will promote great customer experiences. Be actively and proactively involved in all aspects of daily, weekly, and monthly arcade operations.
• Listen to all staff and customer concerns and work constructively, in a timely manner, to resolve any issues with maturity and professionalism.
• Promote a team-based environment and inspire staff to have fun while delivering a great guest experience
• Oversee center-wide organization of supplies, merchandise, office areas, arcade floor area, and employee break room.
• Maintain a high quality and diverse redemption merchandise program encouraging the growth of revenue, retention of guests, and repeat business.

Benefits and Perks:

• Get Paid to Play - Paid trainings
• Health & Wellness Benefits*
• Discounts on personal child care**
• Quarterly and monthly incentive programs and team social events
• Career Advancement Opportunities

*Available to eligible full-time employees

**discounts based on age

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Tips

COVID-19 considerations:
All employees must wear a mask. All employees must pass a wellness screening prior to starting work.

Ability to commute/relocate:

• Mount Pleasant, MI: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you available to work evenings and weekends? Can you work weekdays until 11pm and weekends as late as 1am?

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Preferred)
• Management: 1 year (Preferred)

Work Location: In person

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