Job description

Model “Customer 1st” behavior; deliver and encourage other associates to deliver excellent customer service
 Sell products to customers; perform cashier functions
 Maintain compliance with the following:
o divisional signing, merchandising, recovery, fixtures usage and maintenance standards
o divisional folding/hanging standards
o stockroom standards
o corporate policies
o labor agreements, when applicable
o freight receiving and freight stocking standards
o all safety guidelines and standards
 Verify ads are in stock and perform ad audits
 Process and file mail
 Maintain compliance with Replenishment Management System (RMS) procedures
 Participate in shrink control guidelines and Electronic Article Surveillance (EAS) standards
 Maintain awareness of overstock/understock conditions
 Follow up on daily tours
 Verify daily follow up of Time and Attendance
 Maintain awareness of daily sales
 Identify and take appropriate action on all maintenance/repair needs
 Respond to verbal customer comments/complaints/requests
 Complete customer incident and associate incident/accident report forms, when necessary
 Process salvage and donations
 Complete call backs/verify credits
 Access on-line sales information
 Process

Job Type: Full-time

Pay: From $20.35 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Shift:

• 10 hour shift
• Night shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Maple Valley, WA 98038: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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