This is varied, responsible clerical work. Employees in this class are responsible for the performance of moderately difficult tasks requiring the exercise of judgment, initiative and discretion in the application of proscribed procedures and in handling non-routine administrative matters. Work involves the taking and transcription of oral dictation. Duties may include the daily coordination of office activities. Work assignments are normally learned in a short period of time. Supervision is received from an administrative superior who gives general instructions as to assignments and reviews work upon completion and through conference.

• Types letters, reports and forms; composes and types routine correspondence and statistical data; proofreads materials; takes and transcribes dictation; utilizes computer equipment to input and retrieve information, and prepare correspondence.
• Operates recording equipment and takes notes at advisory board meetings; transcribes and prepares drafts of proceedings.
• Establishes and maintains relatively complex files; compiles and tabulates data.
• Arranges meetings; maintains appointment schedule.
• Greets and screens callers and visitors; responds to inquiries; directs citizens to proper authorities.
• Processes applications; opens and distributes mail; requisitions supplies.
• Provides guidance and assignments to clerical employees.
• Effectively and positively represents the City in delivering and performing work with colleagues and clients, irrespective of gender, race, religion, age, disability, political affiliation or belief, or sexual orientation.
• Establish and maintain effective and professional relationships with work colleagues, supervisors and managers.
• Performs related work as required for this position description only.

The Requirements

KNOWLEDGE, SKILLS, ABILITIES:

• Considerable knowledge of business office procedures and equipment.
• Considerable knowledge of business English and arithmetic.
• Knowledge of municipal functions and resources.
• Skill in the operation of a variety of office equipment.
• Ability to develop, install, and communicate clerical procedures from general instructions.
• Ability to understand and follow complex oral and written instructions.
• Ability to make simple computations with speed and accuracy.
• Ability to establish and maintain effective and professional relationships with work colleagues, supervisors, managers and the public.

PHYSICAL DEMANDS:
The physical abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk, sit, write, hear, speak and be required to exert in excess of 25 pounds of force occasionally and/or in excess of 10 pounds of force frequently, and/or in excess of 5 pounds of force constantly to move objects. Specific vision abilities required by this job include close and distance vision, peripheral, and depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:
Work is performed primarily in an office environment that requires the employee to be sensitive to change and responsive to changing goals, priorities, and needs. Some fieldwork may be required in the community.

The Examination

Required Education and Background Information: Look over the announcement carefully to determine your eligibility. Please note minimum education and experience requirements. Closed competitive positions are open only to employees while open competitive positions are open to anyone who meets the minimum qualifications for the position. Evidence of a GED test score is required if submitted for high school diploma. Applicants are responsible for clearly documenting work experience and/or providing all relevant information at the time of application. Additional information will not be accepted after the announcement closing date.

Veteran's Preference: The City values the service that veterans and their family members have given to our country, and as such, proactively recruits and hires veterans and qualified spouses to the greatest extent possible. Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements. To obtain veteran's preference, candidates MUST submit a copy of separation papers (DD214) and meet eligibility requirements as stipulated by the Florida Statutes. For additional information, please refer to the Florida Department of Veterans' Affairs.

Additional Information

All successful applicants will be required to pass an extensive background which may include criminal history searches, driving history checks, credit report, courthouse searches, education verification, employment verification, professional license verification, or other search methods as deemed necessary for the position. In addition, the applicant will be required to undergo a medical examination, which may include a drug screening, prior to appointment.

EMPLOYMENT OF RELATIVES: The City of Hollywood has an Ordinance which regulates the employment of relatives of City employees. Effective January 28, 2008, a relative may only be hired under the following additional conditions:

• 
  The relative must have competed in an appropriate examination process as determined by Human Resources and be placed on a civil service eligibility list;
• The relative must be among the top three ranked candidates available on the certified eligibility list unless expanded by the Civil Service Board;
• The Department or Office Director and the Director, Human Resources must demonstrate that it is in the best interests of the City of Hollywood to hire the relative of a public officer or employee.

As of 12/15/2005 the City will require all newly hired employees to sign an affidavit affirming non-usage of tobacco or tobacco products within the last year prior to submission of application and will continue to be a non-user of tobacco products throughout employment with the City of Hollywood.

REASONABLE ACCOMMODATION: The Employment Office will make reasonable efforts in the examination and workplace to accommodate persons with disabilities. Please advise Human Resources of special needs by calling (954) 921-3216.

All applicants receive consideration for employment regardless of race, color, religion, gender, national origin, age, abilities, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression (except as limited by law, Personnel Rules, Collective Bargaining Agreements, or bona fide occupational disqualifications).

The City of Hollywood is an Equal Opportunity / Equal Access Employer.

SUMMARY OF BENEFITS FOR GENERAL EMPLOYEES

Annual Leave:
All regular full time Employees shall accrue paid vacation following their employment anniversary date. Employees who regularly work 40 hours per week shall accrue vacation leave as follows:

• up to seven (7) completed years 80 hours
• more than seven (7) but less than ten (10) completed years 112 hours
• more than ten (10) but less than fifteen (15) completed years 144 hours
• more than fifteen (15) but less than twenty (20) completed years 160 hours
• twenty (20) completed years and above 200 hours

After completion of the first full year of service, vacation time accrued as of September 30th of each year is to be utilized during the following 15 months.Cash payment in lieu of unused vacation shall be made only upon termination of employment or upon approval of the City Manager.

Sick Leave:
General employees shall accrue eight hours of sick leave for each month worked with no limit on the amount of sick leave that is accumulated. Additionally, each fiscal year an employee shall have the option of converting a maximum of 40 hours of accrued sick leave days to personal leave, provided the employee has a balance of 96 hours after the conversion.

Accrued sick leave shall be terminally paid at the following rates in relationship to full years of credited service with the City to a maximum of 1200 hours (e.g., an employee with 20 or more years of service with 1200 (or more) hours of sick leave shall be paid at 80% of 1200 hours, which would be 960 hours):Accrued Sick Leave Payout

• Less than five (5) years 20% sick leave
• Five (5) to ten (10) years 40% sick leave
• Ten (10) or more years 70% sick leave
• Twenty (20) or more years 80% sick leave

Upon the accumulation of 300 sick leave hours, all employees have the option of converting the next forty (40) hours of sick leave days to vacation days.

Employees may participate in the City's Sick Leave Pool Program upon the completion of one year of employment and with a minimum accumulation of 96 hours of sick and/or vacation leave. This program entitles eligible employees to participate in extended sick leave benefits for cases involving non-work related catastrophic, or long-term illnesses, or injuries.

Paid Holidays:
General employees may receive the following holidays:
New Year's Day, Memorial Day, Veteran's Day, Christmas Eve, Martin Luther King Jr.'s Birthday, Independence Day, Thanksgiving Day, Christmas Day, President's Day, Labor Day, Day after Thanksgiving, New Year's Eve, Employee's Birthday

Longevity Compensation:
General employees with ten years of continuous full-time service with the City shall receive longevity compensation on their anniversary date in an amount equal to 5% of their base salary. Employees with 15 or more years of continuous full-time service shall be eligible for an additional 3% of their base salary. Employees with 20 years of continuous full-time service shall be eligible for an additional 2% of their base salary.

Insurance:
Medical
Employees and families shall be provided the option of coverage in the City's health insurance plans. The City will contribute 80% of the premium for employees electing single or dependent coverage on the OAP plan and the employee will be responsible for contributing 20% of the premium; The City will contribute 100% of the premium for employees electing single coverage on the OAPIN plan. For employees adding dependents, the City will contribute 90% toward the premium and the employee will be responsible for contributing 10% of the premium. For 2020, the biweekly rates are as follows:
Medical OAP
Employee Only: $79.50
Employee +1: $159.00
Employee + 2 or More: $254.40

Medical OAPIN
Employee Only: $0
Employee +1: $35.59
Employee + 2 or More: $78.30

Each member shall have the option of completing an annual wellness preventative physical through the City's contracted provider currently named Life Scan with the costs of the scan paid for by the City up to $500 for each member which includes a comprehensive medical evaluation, ultrasound imaging, cardio-pulmonary assessments, vision and hearing test, and extensive laboratory blood profiles.

Dental
Employees shall be provided group dental with $19.00 of the monthly premium costs paid by the City. There are three benefit plan offerings. For 2020, the biweekly rates are as follows:
Dental DPPO Low
Employee Only: $5.17
Employee +1: $14.80
Employee + 2 or More: $23.69

Dental DPPO High
Employee Only: $21.37
Employee +1: $40.68
Employee + 2 or More: $58.51

Dental DPPO Buy UP
Employee Only: $25.11
Employee +1: $46.82
Employee + 2 or More: $66.86

Vision:
Employees shall have the option to purchase vision coverage through payroll deductions. Three plans are offered.
VSP Option 1
Employee Only: $2.36
Employee +1: $4.73
Employee + 2 or More: $7.61

VSP Option 2
Employee Only: $3.87
Employee +1: $7.73
Employee + 2 or More: $12.45

VSP Option 3
Employee Only: $4.44
Employee +1: $8.87
Employee + 2 or More: $14.28

Health Reimbursement Account (HRA);
Employees will receive from the City a "use it or lose it" Health Reimbursement Account annually. The amount to the employee is determined by the employee's medical enrollment status or if no coverage is elected then it will default to the lowest level. The level of the City contribution will be reevaluated once a year. The levels are: Single or no coverage = $400; Employee plus one = $600; and Employee plus two or more = $1000. In addition, the employee may establish and contribute to a Flexible Spending Account.

Life:
General employees shall be provided with term life insurance of $25,000 with all premium costs paid by the City. Employees shall have the option of purchasing additional term life insurance at group rates up to an additional maximum amount of $475,000.

Pension:
All employees will be required to contribute 8% pretax dollars to the employee's retirement fund. Employees are vested in the retirement plan after completing seven years of service. The service retirement annuity (pension) is equal to 2.5% of the employee's average salary for the highest five consecutive years of service over the last 10 years of pay multiplied by the employee's years of credited service. Retirement is at age 65 with seven years of service, or age 62 with 25 years of service, or 30 years of service. To file a claim for benefits under the General Pension Plan or to receive a copy of the Plan or a copy of the Summary Plan Description (SPD), contact the Pension Coordinator at 954-921-3333.

Tuition Reimbursement:
General employees, who complete their probationary period and receive "satisfactory" or better Employee Performance Evaluations, shall be eligible to participate in the City Educational Reimbursement Program for job-related undergraduate and graduate course work. General employees should request approval prior to taking any courses. The City pays as follows to a maximum total of $1,800.00 for tuition annually:

Graduate and Undergraduate Benefit
Grade of B or better 100% reimbursement at State tuition rates
Grade of Pass 100% reimbursement at State tuition rates
Grade of C 50% reimbursement at State tuition rates

Employees will be eligible to receive 100% reimbursement for books with approval of the City Manager/designee.

Employees who receive benefits under this program, who voluntarily leave the City's employment within two (2) years of receiving such benefit, shall be responsible for reimbursing the City for the cost of this benefit.

Other Offerings:
General employees may enter into a Deferred Compensation Program through payroll deduction.

General employees have the option of joining the Sun Credit Union.

General employees have the option of participating in payroll Direct Deposit.

Employees have the option of participating in Legal Shield/Identity Shield and AFLAC insurance through payroll deductions

General employees are eligible to participate in the City's Work/Life Assistance Program offering a wide range of services and support.